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Families in TRANSition Program Coordinator

Pride & Prejudice Program

6 Month Contract Position

B.U Program Coordinator Classification

Internal & External Posting

Salary range $ 59,486.21 – 71, 029.56


This is an exciting opportunity to support 2SILGBTQ+ youth and their families in the Pride & Prejudice Program.   The Pride & Prejudice Program, supports youth aged 13-24 exploring sexual and gender identity, coming out, interpersonal conflicts, experiences of trauma and mental health challenges. This position will coordinate our Families in TRANSition project which is our group intervention for parents/caregivers of trans and non-binary youth.



  • Provide intake and supportive counselling to families/parents/caregivers of trans and non-binary youth
  • Facilitate 2 parents/caregivers Families in TRANSition (FIT) groups per week
  • Support the FIT evaluation work
  •  Support to the FIT youth group program
  • Develop resources for the FIT project
  • Support editing, graphic design, translation of knowledge exchange products
  • Develop and provide FIT facilitator trainings for CTYS staff and our partners
  • Lead the FIT parent and youth steering committee
  • Design and lead the FIT mentorship calls
  • Engage in partnership development
  • To work collaboratively by participating on internal/external committees related to FIT project


  • A master’s degree in Social Work or related helping profession and/ or equivalent experience
  • Membership in and identification with the 2SILGBTQ+ communities (priority given to membership in the transgender and/or non-binary communities)
  • Previous experience facilitating FIT caregivers group considered an asset
  • Excellent writing skills and experience creating knowledge exchange materials
  • Comprehensive knowledge of the issues, needs and Ontario’s resources for Trans and non-binary youth
  • Expertise in working with transgender, non-binary and gender questioning youth
  • Strong group work experience and knowledge in group design and facilitation
  • Proven experience in both coordinating a project and scaling up interventions
  • Knowledge of and commitment to practice from an anti -oppression framework
  • Knowledge of and commitment to an evidence informed practice
  • Experience supporting family members of transgender and non-binary youth, individually & in groups
  • Experience in providing family systems interventions through psychoeducational groups
  • Strong communication and computer technology skills
  • Strong interpersonal skills and ability to build rapport with youth and their families
  • Must be available to work two evenings per week
  • Fluency in French and/or another language is an asset

We thank all applicants; however, only candidates selected for an interview will be contacted. CTYS welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection and hiring process. As employers we are committed to building organizations that reflect the diversity of our clients and the communities we serve. Priority given to candidate’s with diversity in language, culture, race, sexual orientation and gender identity.


Position starts mid October 2021


Please submit a letter of application and resume by October 1st 2021 to:


Central Toronto Youth Services

65 Wellesley St.E , Suite 300, Toronto, ON, M4Y 1G7

Fax (416) 924-2930


Youth Hostel Outreach Program (YHOP)

1 FTE: Full time, 12 month contract position
Bargaining Unit Position/Program Coordinator
Internal/ External Posting


Central Toronto Youth Services is an accredited, innovative Children’s Mental Health Centre providing a range of mental health services for youth and their families. This is an exciting opportunity to become a member of the New Outlook, Youth Hostel Outreach Program. The successful candidate will be a part of a small, dedicated team that addresses the complex and unique needs of young adults (16-24) with serious mental health challenges who reside in youth shelters in Toronto.

Through a holistic community-based approach rooted in client-centred, anti-oppressive practice, YHOP provides homeless youth with improved and coordinated access to treatment, accommodation and other services.

Collaboration and maintaining successful working relationships with YHOP’s partnering shelters are a central component of the program to ensure client needs are met while providing consultation and education regarding mental health challenges.

As employers we are committed to building intervention teams that reflect the diversity of our clients.  Priority will be given to applicants that identify with and have experience supporting racialized communities, in particular Black and African Canadian Communities.  Priority will also be given to applicants who are knowledgeable and competent in supporting 2SLGBTQ + youth and Indigenous youth.



  • To provide on-site, flexible, and advocacy services to youth aged 16-24 with serious mental health challenges in the shelter system. Currently services are virtual and in person with clients in outdoor settings.
  • To work in close collaboration with shelter staff in identifying clients in significant need of services
  • To increase client access to resources, such as housing programs, treatment services, crisis response services, substance abuse programs, etc.
  • To provide ongoing support services to a small caseload and to provide brief service, as required
  • To provide support, education, information, and consultation to shelter staff
  • Develop and maintain working relationships with partnering agencies, including but not limited to Access to Housing, Ontario Works and Ontario Disability Support Program, Access Point, and other housing and Street Youth Legal Services and other relevant community resources.



  • B.S.W, (or equivalent related degree/experience)
  • Experience supporting racialized communities
  • Experience and competency supporting 2SLGBTQ+ communities  and Indigenous youth
  • Experience and familiarity with the issues of homelessness and youth, including issues faced by youth leaving care
  • Experience with virtual care is an asset
  • Understanding of Harm Reduction, Housing First for Youth Framework, and Social Determinants of Health models, as it pertains to youth
  • Minimum 3 years related experience working with youth with serious mental health challenges
  • Extensive knowledge of resources for the transitional age population
  • Commitment to working from an Anti-Oppression and evidence informed practice
  • An innovative and creative approach towards helping systems work collaboratively
  • Excellent assessment, formulation and case coordination skills
  • Demonstrated case management experience
  • The ability to work independently
  • Flexibility in regards to the work schedule, including evenings
  • French language skills are an asset


Salary:   $ 59,486.21 – $ 71,029.64

Start Date:   ASAP
Position Reports to: Program Manager, New Outlook

Please submit your resume with a cover letter by October 10, 2021 to:

Central Toronto Youth Services, 65 Wellesley St. East, Suite 300

Toronto, Ontario M4Y 1G7, Fax: 416-924-2930


We thank all applicants; however, only candidates selected for an interview will be contacted.  CTYS welcomes and encourages applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the selection and hiring process.  As employers we are committed to building organizations that reflect the diversity of our clients and the communities we serve.  We encourage applications from racialized, queer and trans people, and those with lived experiences with mental health challenges.  These positions involve providing services at flexible hours that ensure accessibility for youth and families.