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Case Manager, Mental Health and Community Justice

Permanent Full-time (35 hrs/week), OPSEU Bargaining unit

Reporting to: Manager, Client Services

Location: 65 Wellesley St. E., Suite 300, Toronto

WHO WE ARE:

Central Toronto Youth Services is an award winning non-for-profit community-based accredited Children’s Mental Health organization that serves Toronto’s most vulnerable youth ages 13- 17, young adults ages 18 -24, and their families across Toronto. As part of the community since 1973, CTYS provides equitable evidence-informed mental health services to youth and young adults, their families and greater community including R.I.T.E.S., Day Programs, Pride and Prejudice Programs, Youth Justice and Family Outreach Programs, Community and School Outreach Programs, Early Intervention Programs, and Transitional Aged Youth Programs.

CTYS is primarily funded by the Government of Ontario via the Ministry of Health and Ontario Health.

WHO WE ARE LOOKING FOR:

We are seeking a Case Manager, Mental Health and Community Justice to join our Community Support and Intervention (CSI) program team. The Case Manager will be responsible for working with youth adults (18 -24) experiencing significant mental health challenges and in conflict with law. The support you will be providing relates to assessments, intensive case management, support and informal counselling. The Case Manager will meet with the youth in the Toronto head office, community and/or home with the possibility of virtual work if indicated by need. Flexibility is required to work some evenings to accommodate the young person’s schedules.

The Community Support and Intervention Program (CSI) is a relationship based mental health outreach program for young adults (18-24) involved with the justice system. The program provides assessment, intensive case management, support and informal counselling to young adults experiencing significant challenges with their mental health. Using a recovery approach, the program aims to connect young adults to community resources, to improve their overall functioning and bridge services for clients facing the additional challenges of navigating mental health issues and the justice system. Services are provided both in-person and virtually with the flexibility to work some evenings.

As our new Case Manager, Mental Health and Community Justice, you will:

  1. Develop a therapeutic relationship with and provide support to transitional age youth 18-24 who are experiencing mental health challenges and in conflict with the law in Toronto to overcome barriers and access services
  2. Collaborate with existing court support workers, lawyers, bail workers, probation officers, etc. to identify youth in need of service and be responsible for intake functions
  3. Provide access to psychiatric assessment, ongoing support services, case management, informal counseling, referrals and collaboration with appropriate services
  4. Create and implement an individualized client service plan, including service referrals and navigation of resources in the community such as employment, education, immigration supports, substance use programs, housing, treatment services, crisis response services etc.
  5. Participate in the development and implementation of individualized goal setting with each client which includes gathering and completing an integrated comprehensive assessment (OCAN- Ontario Common Assessment of Need) in collaboration with clients, families and community resources to guide and support case planning and goals of service
  6. Provide education about the program, information, and consultation to court staff, lawyers, judges, probation officers, bail workers, and other community services as needed
  7. Show initiative and creativity in forming working alliances with other support services and programs
  8. Participate in multi-disciplinary case planning and case management
  9. Advise Client Services Manager of any serious occurrence and ensure documentation
  10. Provide office clinical coverage for occasional walk-in clients requesting support four times per month
  11. Provide case coverage/support for other team members due to vacation/illness/emergency when assigned
  12. Participate in supervision, program meetings, all-staff meetings, clinical consultations, professional development training, EIAR and ABR training and committee/partnership meetings when required
  13. Identify and discuss client, community trends/needs and make recommendations for programming
  14. Other duties as assigned
WHAT WILL YOU BRING TO THE TEAM:
  • Bachelor of Social Work (BSW) or relevant degree and/ or equivalent related degree and experience
  • Experience and understanding of youth with psychosis and other mental health challenges and a minimum of three (3) years related community experience
  • Experience navigating the Youth Justice System
SKILLS, ATTRIBUTES AND ABILITIES:
  • Excellent assessment, formulation and case coordination skills
  • Identification with, and/or experience supporting racialized communities (Black communities prioritized)
  • Strong written and verbal communication skills including proficiency in report writing
  • Ability to work independently and as part of a team
  • Demonstrate abilities to work collaboratively and effectively with colleagues
  • Demonstrate experience and familiarity with the criminal justice system
  • Understanding of the impact of substance use and knowledge of services
  • Experience working with Concurrent Disorders and Dual Diagnosis
  • Extensive knowledge of resources for the transitional age population
  • Experience and competency supporting 2SLGBTQIA+ communities and Indigenous youth, experience and familiarity with the issues of homelessness and youth
  • Experience with virtual care is an asset
  • Understanding of Harm Reduction, Housing First for Youth Framework, and Social Determinants of Health models, as it pertains to youth
  • Commitment to working from an Anti-Oppression and Trauma-Informed practice
  • An innovative and creative approach towards helping systems work collaboratively
  • Demonstrated case management experience
  • Demonstrate skills assessment, informal counseling, case planning and coordination with marginalized adolescents and their families
  • Ability to work with diverse youth populations and within diverse communities
  • Proficient in use of computers and software applications
  • Proficiency in French language is an asset
OTHER REQUIREMENTS:
  • All applicants are advised that offers of employment are contingent upon the successful completion of a Vulnerable Sector Check.
  • Credential verifications & References required.
  • Proof of full Covid-19 vaccinations (2 doses) required.
  • Current First Aid/ CPR certification is an asset
WHAT WE OFFER:
  • Vacation: 15 days first year, 20 days after one year of service
  • Personal Leave: 15 days
  • Religious Observance Leave: 2 days
  • Float Days: 1 day
  • Educational Leave: 7 days
  • Extended Health: Employer pays extended health and dental single and family coverage, employee and family assistance program, and travel insurance.
  • Pension: OPTrust Pension: EE-3% and ER -3%. In addition, ER contributes 2.5% towards RRSP.
  • Compensation: Competitive salary & support during approved medical leave (sick-leave, LTD).
  • Flexibility: Flexible work week

COMPENSATION: $63,108.92 – $75,355.35 per annum

APPLICATION INSTRUCTIONS:

Please submit your cover letter and chronological resume via email to:
Central Toronto Youth Services
E-mail: [email protected]

We thank all interested parties but only those selected for an interview will be contacted.

EQUITY AND INCLUSION:

We acknowledge that Central Toronto Youth Services is situated on the ceded lands and territories of the Anishanabeg, Haudenosaunee, the Chippewa, the Mississaugas of the Credit, the Wendat Peoples, and is now home to many diverse nations. We also acknowledge that Toronto is covered by Treaty 13 signed with the Mississaugas of the Credit. We respectfully recognize the presence of Indigenous peoples, both in the past and present, as we commit to action, education, meaningful dialogue and necessary change.

As an employer, we are dedicated to cultivating an inclusive workplace and building intervention and management teams that reflect the diversity of our clients and the communities we serve.

We actively seek to attract, develop, and retain talent from diverse backgrounds, including but not limited to racialized individuals, 2SLGBTQIA+ individuals, persons with disabilities, and those from various socio-economic backgrounds. We strive to cultivate an inclusive culture that eliminates barriers, advances equity, and supports the success and well-being of all employees.

ACCOMMODATION:

CTYS is committed to creating an accessible and inclusive organization. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code (OHRC), CTYS will provide accommodations throughout the recruitment and selection process to applicants with disabilities. During any stage of the recruitment process, please notify [email protected] of the nature of any accommodation(s) you may require. Any information received relating to accommodation measures will be addressed confidentially.

Accounting/Payroll Clerk

Contract Part-time (21 hrs/week; 0.6 FTE), OPSEU Bargaining unit

Reporting to: Director, Finance and Administration or designate

Location: 65 Wellesley St. E., Suite 300, Toronto

WHO WE ARE:

Central Toronto Youth Services is an award winning non-for-profit community-based accredited Children’s Mental Health organization that serves Toronto’s most vulnerable youth ages 13- 17, young adults ages 18 -24, and their families across Toronto. As part of the community since 1973, CTYS provides equitable evidence-informed mental health services to youth and young adults, their families and greater community including R.I.T.E.S., Day Programs, Pride and Prejudice Programs, Youth Justice and Family Outreach Programs, Community and School Outreach Programs, Early Intervention Programs, and Transitional Aged Youth Programs.

CTYS is primarily funded by the Government of Ontario via the Ministry of Health and Ontario Health.

WHO WE ARE LOOKING FOR:

We are seeking an Accounting/Payroll Clerk to join our Finance team. The Accounting/Payroll Clerk will be responsible to prepare and process payroll for unionized staff and perform tasks related to month-end accounting functions. Inclusive of these duties is the preparation of data for financial statement reporting, reconciling bank statements, handling all accounts payable functions, and assisting with other administrative duties as required.

As our new Accounting/Payroll Clerk, you will:

  1. Prepare bi-weekly payroll for B.U. employees including processing of staff expense reports
  2. Check accuracy of B.U. payroll and related reports, distribute pay slips and cheques
  3. Maintain communication with automated payroll service provider to ensure smooth operation of payroll and related matters, eg: recall of pay and follow-up on reimbursements
  4. Prepare B.U. payroll reports as requested
  5. Ensure B.U. payroll documents are properly filed
  6. Perform the verification and processing of weekly accounts payable cheque runs
  7. Prepare government reconciliation reports for various taxes, e.g. HST, EHT, etc
  8. Comply with agency policies and procedures in all duties pertaining to the job
  9. Prepare and enter month-end journal entries
  10. Banking business as required
  11. Responsible for petty cash for the agency
  12. Provide refresher training on automated payroll system to B.U. back-up staff person
  13. Participate in supervision, team meetings and all staff meetings
  14. Other duties as assigned
WHAT WILL YOU BRING TO THE TEAM:
  • Community College Diploma or certificate in Accounting
  • Minimum two (2) years experience with payroll systems preferably Ceridian and Sage
  • Minimum two (2) years experience working with AccPac
SKILLS, ATTRIBUTES AND ABILITIES:
  • Demonstrate aptitude for accurately calculating payroll adjustments and payments
  • Demonstrate organizational skills and ability to set priorities and meet deadlines
  • Proficiency with computer applications including Microsoft Office Suite
  • Ability to work collaboratively and cooperatively with team and other staff members
  • Strong written and verbal communication skills
  • Demonstrated conceptual and analytical skills
  • Demonstrated ability to work within an inclusive and diverse agency
OTHER REQUIREMENTS:
  • All applicants are advised that offers of employment are contingent upon the successful completion of a Vulnerable Sector Check.
  • Credential verifications & References required.
  • Proof of full Covid-19 vaccinations (2 doses) required.
  • Current First Aid/ CPR certification is an asset
WHAT WE OFFER:
  • Vacation: 15 days first year prorated, 20 days after one year of service prorated
  • Personal Leave: 15 days prorated
  • Religious Observance Leave: 2 days prorated
  • Float Days: 1 day
  • Educational Leave: 7 days prorated
  • Extended Health: Employer pays extended health and dental single and family coverage, employee and family assistance program, and travel insurance at 3 months of employment.
  • RRSP: OPTrust Pension: EE-3% and ER -3%. In addition, ER contributes 2.5% towards RRSP at 3 months of employment.
  • Compensation: Competitive salary & support during approved medical leave (sick-leave, LTD).
  • Flexibility: Flexible work week

COMPENSATION: $47,954.26 – $57,259.90 per annum and prorated to 0.6 FTE comes to $28,772.56 – 34,355.94 per annum.

APPLICATION INSTRUCTIONS:

Please submit your cover letter and chronological resume via email to:

Central Toronto Youth Services E-mail: [email protected]

We thank all interested parties but only those selected for an interview will be contacted.

EQUITY AND INCLUSION:

We acknowledge that Central Toronto Youth Services is situated on the ceded lands and territories of the Anishanabeg, Haudenosaunee, the Chippewa, the Mississaugas of the Credit, the Wendat Peoples, and is now home to many diverse nations. We also acknowledge that Toronto is covered by Treaty 13 signed with the Mississaugas of the Credit. We respectfully recognize the presence of Indigenous peoples, both in the past and present, as we commit to action, education, meaningful dialogue and necessary change.

As an employer, we are dedicated to cultivating an inclusive workplace and building intervention and management teams that reflect the diversity of our clients and the communities we serve.

We actively seek to attract, develop, and retain talent from diverse backgrounds, including but not limited to racialized individuals, 2SLGBTQ+ individuals, persons with disabilities, and those from various socio-

economic backgrounds. We strive to cultivate an inclusive culture that eliminates barriers, advances equity, and supports the success and well-being of all employees.

ACCOMMODATION:

CTYS is committed to creating an accessible and inclusive organization. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code (OHRC), CTYS will provide accommodations throughout the recruitment and selection process to applicants with disabilities. During any stage of the recruitment process, please notify [email protected] of the nature of any accommodation(s) you may require. Any information received relating to accommodation measures will be addressed confidentially.

Youth Support Worker, ISSP

Permanent Full-time, 35 hours a week (1.0 FTE); OPSEU Bargaining Unit

Reporting to: Manager, Client Services, Youth Justice

Location: 65 Wellesley St. E., Suite 300, Toronto

WHO WE ARE:

Central Toronto Youth Services is an award winning non-for-profit community-based accredited Children’s Mental Health organization that serves Toronto’s most vulnerable youth ages 13- 17, young adults ages 18 -24, and their families across Toronto. As part of the community since 1973, CTYS provides equitable evidence-informed mental health services to youth and young adults, their families and greater community including R.I.T.E.S., Day Programs, Pride and Prejudice Programs, Youth Justice and Family Outreach Programs, Community and School Outreach Programs, Early Intervention Programs, and Transitional Aged Youth Programs.

CTYS is primarily funded by the Government of Ontario via the Ministry of Health and Ontario Health.

WHO WE ARE LOOKING FOR:

We are seeking a Youth Support Worker to join our Youth Justice – ISSP team. The Youth Support Worker will be responsible for working with youth and where indicated, their families, who are marginalized and involved with the youth court system. The support you will be providing relates to both diversion and reintegration services, utilizing evidence-based programs, individual supportive counseling, client outreach, client advocacy and supportive case management, in facilitating access to community supports. The Youth Support Worker will meet with the youth in the Toronto head office, community and/or home with the possibility of virtual work if indicated by need. Flexibility is required to work some evenings to accommodate the young person’s schedules.

The Youth Support Worker, Intensive Support and Supervision Program (ISSP) will specifically work with youth who have mental issues and are in conflict with the law, who are likely to be sentenced to custody but could appropriately be supported and supervised in the community without jeopardizing community safety. The ISSP is a program that is intended to reduce the risk of recidivism through targeted and effective rehabilitation and reintegration strategies, including intensive clinical and community support, supervision, and crisis management appropriate to the young person’s offending behaviour.

As our new Youth Support Worker, ISSP, you will:
▪ Conduct brief service assessments, develop client service plans and discharge plans
▪ Adhere to a short-term relationship based psychoeducational program with client exercises and homework.
▪ Work with youth who have dating relationship and domestic violence challenges both with dating partners as well as with parents and siblings.
▪ Provide mental health supportive counselling, case management support and client advocacy
▪ Active, on-going collaboration with community partners, court personnel and probation services
▪ Ensure maintenance of client files in accordance with agency policies and procedures, accreditation standards and legislation
▪ Support and sustain values of decolonization and racial justice as central to the work, and seek interventions that advance leadership of those most impacted by harmful systems
▪ Ensure clinical services are delivered in a manner consistent with all applicable agency policies and procedures and accreditation standards
▪ Support the youth in addressing individual and systemic issues to build stability and security
▪ Participate in agency committees, special events or community activities when determined appropriate in consultation with the Program Manager
▪ Participate in yearly service planning and program development meeting, as requested
▪ Ensure that all reporting and documentation meets requirements and are completed in a timely manner
▪ Participate in supervision, program meetings, all-staff meetings, clinical consultations, peer consultations, committee/partnership meetings and professional development, as required

WHAT WILL YOU BRING TO THE TEAM:
▪ Bachelor of Social Work (BSW) or relevant degree and/ or equivalent professional education and experience
▪ Membership with a professional regulatory body
▪ Minimum three (3) years’ experience working with young persons involved in Youth Justice

SKILLS, ATTRIBUTES AND ABILITIES
▪ Knowledge of and experience working in the Youth Court and Youth Justice system
▪ Demonstrated knowledge of relevant social services resources, child and youth serving systems, youth criminal justice system, the Youth Criminal Justice Act (YCJA) and the Child and Family Services Act (CFSA)
▪ Significant understanding of the impact of Anti-Black Racism (ABR) and expertise in supporting Black youth to build resilience
▪ Knowledge of child and adolescent development, crisis intervention techniques, Cognitive Behavioural Therapies (CBT), Trauma informed and strength-based approaches
▪ Skills in assessment, counselling and case coordination with youth experiencing mental health challenges
▪ Commitment and experience working from an anti-oppressive framework
▪ Familiarity and expertise with youth engagement strategies
▪ Demonstrated ability to work collaboratively and effectively with colleagues, the youth justice system and collateral service providers
▪ Strong interpersonal skills and ability to build rapport and engage marginalized youth
▪ Knowledge of program development and evaluation is an asset
▪ Experience supporting virtual services is an asset
▪ Proficient in the use of computers and familiarity with client data base software
▪ Excellent verbal and written communication skills
▪ Proficiency in French language is an asset

OTHER REQUIREMENTS
▪ All applicants are advised that offers of employment are contingent upon the successful completion of a Vulnerable Sector Check.
▪ Credential verifications & References required.
▪ Proof of full Covid-19 vaccinations (2 doses) required.
▪ A valid Ontario driver’s license and daily access to a vehicle
▪ Current First Aid/ CPR certification is an asset

WHAT CTYS OFFERS:
▪ Vacation: 15 days first year, 20 days after one year of service
▪ Personal Leave: 15 days
▪ Religious Observance Leave: 2 days
▪ Float Days: 1 day
▪ Educational Leave: 7 days
▪ Extended Health: Employer pays extended health and dental single and family coverage, employee and family assistance program, and travel insurance.
▪ RRSP: OPTrust Pension: EE-3% and ER -3%. In addition, ER contributes 2.5% towards RRSP.
▪ Compensation: Competitive salary & support during approved medical leave (sick-leave, LTD).
▪ Flexibility: Flexible work week

COMPENSATION: $63,108.92 – $75,355.35 per annum

APPLICATION INSTRUCTIONS:
Please submit your cover letter and chronological resume via email to:
Central Toronto Youth Services
E-mail: [email protected]

Application Deadline: Open Until Filled

We thank all interested parties but only those selected for an interview will be contacted.

EQUITY AND INCLUSION:
We acknowledge that Central Toronto Youth Services is situated on the unceded lands and territories of the Anishanabeg, Haudenosaunee, the Chippewa, the Mississaugas of the Credit, the Wendat Peoples, and is now home to many diverse nations. We also acknowledge that Toronto is covered by Treaty 13 signed with the Mississaugas of the Credit. We respectfully recognize the presence of Indigenous peoples, both in the past and present, as we commit to action, education, meaningful dialogue and necessary change.

As an employer, we are dedicated to cultivating an inclusive workplace and building intervention and management teams that reflect the diversity of our clients and the communities we serve.

We actively seek to attract, develop, and retain talent from diverse backgrounds, including but not limited to racialized individuals, 2SLGBTQ+ individuals, persons with disabilities, and those from various socio-economic backgrounds. We strive to cultivate an inclusive culture that eliminates barriers, advances equity, and supports the success and well-being of all employees.

ACCOMMODATION:
CTYS is committed to creating an accessible and inclusive organization. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code (OHRC), CTYS will provide accommodations throughout the recruitment and selection process to applicants with disabilities. During any stage of the recruitment process, please notify [email protected] of the nature of any accommodation(s) you may require. Any information received relating to accommodation measures will be addressed confidentially.

Manager, Client Services

Full Time Permanent – 35 hours a week

Internal/External Posting

This is an exciting opportunity to join and contribute to a progressive, innovative management team. CTYS is an accredited Children’s Mental Health Centre with a range of services and programs for youth and families across Toronto. The agency is committed to an inclusive, equity based anti-racist framework embedded as a key value in all we do. As a manager you are the key to support our staff, rich team development and most importantly our clients who present with multiple experiences of intersectional trauma, racism and systemic challenges. These services are client centered and flexible and geared for youth and families with a range of mental health needs who may have difficulty accessing traditional office-based services. Youth and family services are provided in person in the office, virtually, in schools and community settings.

You will provide direct support to talented, passionate, dedicated teams of therapists and counselors (12 FTE), who provide mental health support and psychotherapeutic interventions to youth and caregivers. Community Counselling Programs include, intake/ waitlist management, the Priority Access for Students Program, the Community Outreach Program and the School/Community Group Program.

Discover more about our programs and service at www.ctys.org

As employers, we are committed to building intervention and management teams that reflect the diversity of our clients. Candidates who identify with and have experience supporting BIPOC and 2SLGBTQIA+ communities, will be prioritized.

Reporting Relationship:   Director, Client Services & Quality Improvement.

Primary Responsibilities: 

  • Provide direct clinical supervision and staff support.
  • Facilitate regular team meetings and opportunities for team clinical consultation.
  • Support the onboarding, professional development and clinical growth of staff
  • Provide accountability processes to ensure staff manage all administrative responsibilities and expectations.
  • Support staff in navigating acute and emerging client-related crises as needed.
  • Support Anti Oppression, Equity & ABR Management Leadership Initiatives
  • Provide advocacy and structural leverage for staff team, around issues of equity and social justice.
  • Support and sustain values of social/racial justice as central to the work.
  • Provide leadership in maintaining high functioning staff teams and oversee all admin functions pertaining to staff and the programs.
  • Sustain and build positive, collaborative working relationships with communities, mental health care providers & crisis services, hospitals and educational settings.
  • Ensure clinical services are delivered in a manner consistent with all applicable agency policies and procedures and accreditation standards.
  • Participate in the review, development and implementation of new policies, technology, and processes as needed (e.g. for accreditation).
  • Champion and support the movement towards and implementation of measurement based care outcome tools and processes.
  • Provide clinical and/or administrative coverage for other CTYS programs as needed.

Qualifications:

  • A graduate degree (or equivalent) in social work or related helping profession required.
  • Membership in the appropriate professional regulatory body (RSW/ RP) required.
  • Identification with and /or experience supporting BIPOC and 2SLGBTQIA+ communities is an asset.
  • 2 years experience working within the Children’s Mental Health Sector
  • 3 years supervisory experience required.  
  • Management experience is an asset.
  • Demonstrated clinical training, knowledge, and experience in supporting therapists to provide trauma informed, individual and family therapeutic interventions including brief models to youth and their caregivers
  • Experience navigating, strong understanding of, and comfort navigating and advocating within the child welfare, and education systems.
  • Clinical understanding of attachment based therapeutic approaches.
  • Experience supervising/implementing psychoeducational & therapeutic groups for youth.
  • Demonstrated clinical and administrative supervision and case management skills to ensure effective service delivery by staff.
  • Commitment to practice from Anti-Oppression, Equity, ABR and Trauma informed frameworks.
  • Commitment to Evidence Informed Practices.
  • Proficient in the use of computers and familiarity with client database software.
  • Highly organized and detail oriented as well as able to hold ‘the big picture’ in mind.
  • Excellent verbal and written communication skills.
  • Proficiency in French language is an asset.
  • COVID Vaccinations required.
  • Clear vulnerable sector screening required.

Start Date: ASAP

Competitive Salary & Benefit Package includes 15 personal days, 2 additional cultural /religious personal days, 7 educational days, 15 vacation days, as well as extended health, dental and RRSP contributions paid by the employer.  Flexible schedules permit Hybrid work from home days and office-based days.

Please submit a letter of application/cover letter with resume to:  Central Toronto Youth Services, Email:  [email protected]

We thank all applicants; however, only candidates selected for an interview will be contacted.

CTYS welcomes and encourages applications from people with disabilities. Accommodation is available upon request for candidates taking part in all aspects of the selection and hiring process. As employers we are committed to building organizations that reflect the diversity of our clients and the communities we serve. We encourage trans and non-binary people of colour, with disabilities, and/or with lived experience of mental health challenges to apply.

Service Coordinator for Early Intervention for Psychosis Program

CTYS – New Outlook Program

Full Time – 35 hours a week; Permanent Position

(Program Coordinator; Bargaining Unit Position)

Internal/External Posting

Central Toronto Youth Services (CTYS) is a community-based Children’s Mental Health Centre committed to responding to the needs of young people, their families, and the youth-serving community. We provide innovative approaches to the care of youth through advocacy, system navigation, and direct-service programming through case-management and counselling.

Early Intervention in Psychosis Program (EI) within New Outlook at CTYS

The Early Intervention Program is one of 5 New Outlook Programs funded by Ontario Health. The Early Intervention Program (EI) is a community-based counselling and intense case management program that provides up to 3 years of service to young people (14-24) who are experiencing psychosis or exhibiting prodromal symptoms. As a member of the EI team, you will work with clients and their significant others to improve their quality of life and instill hope.

The Service Coordinator role will focus on functioning as a clinician case manager within an interprofessional practice team. In this role, you will be expected to assess, plan, implement and evaluate clinical care utilizing a newly adopted care pathway that is designed to deliver standardized, evidence-based treatments including the delivery of the NAVIGATE Early Intervention Model of Care; in this role you will provide the Individual Resiliency Training (IRT) component of this intervention model. This model provides a framework for mental health assessment, monitors client responses to pharmaceutical and care interventions, with an emphasis on resilience and collaborative care. This position requires a sound knowledge of psycho-social rehabilitation, crisis intervention, addiction issues, severe and persistent mental illness, and an understanding of schizophrenia, primary mood disorders with psychosis, and other presentations of psychosis.

Through the exploration of client experiences of mental health, staff will build relationships and engage both clients and their significant others to access resources and opportunities. EI staff also integrate interventions that are trauma informed, and evidence based and take into consideration ways to prioritize social justice and inclusion.

Intervention is based on a community outreach model – EI staff support clients and caregivers through a blended service model with both community outreach and virtual work (secure online video platforms; secure app text based communication etc.). A flexible work schedule is required to accommodate individual and family schedules in the evenings. For more details, see www.CTYS.org

As employers we are committed to building intervention teams that reflect the diversity of our clients. Priority will be given to applicants that identify with and have experience supporting racialized communities, in particular Black and African Canadian Communities.

Primary Responsibilities:

  • To provide clinical services, informed by Provincial Early Psychosis Intervention Program Standards
  • Utilizing NAVIGATE Early Intervention Model of Care, work collaboratively with youth, and other service providers, as well as parents/caregivers to develop comprehensive and effective service delivery plans for transitional aged youth 14-24 experiencing psychosis or exhibiting prodromal symptoms
  • Learn and integrate NAVIGATE Model of Care – attend consultations and trainings as directed
  • Provide intensive case management supports
  • Work collaboratively with other disciplines and roles as outlined in the NAVIGATE Model of Care
  • Provide client support and psycho-education specific to psychosis and recovery
  • Provide a combination of virtual and in-person services in the office and/or community
  • Provide counselling and therapeutic services, informed by trauma theory, and evidence informed practices including CBT, MI, and recovery frameworks
  • Within above approaches, integrate knowledge of anti-oppression/anti-racism frameworks
  • Assist youth in identifying and acquiring the skills needed to meet their goals
  • Support advocacy and resource brokerage
  • Facilitate access to resources such as psychiatry, housing, substance abuse programs, crisis response services etc. and to provide crisis response/safety planning as necessary
  • As required, work with families from diverse cultures, utilizing interpreters as needed
  • To fulfill the above mentioned responsibilities in a flexible manner which may include some evening work
  • Participate in team, staff, and supervision meetings
  • Maintain all records and reports as required by the CTYS policies and procedures
  • Other duties as assigned

Qualifications:

  • BIPOC Identification, member of Black/A.C community prioritized
  • MSW or equivalent education and experience
  • Membership in Regulated Health College (R.P./RSW)
  • Demonstrated experience working from an anti-oppressive framework with youth and families from diverse ethno-cultural and socio-economic backgrounds including youth with diverse intellectual abilities and racialized communities
  • Minimum of 3 years’ experience in a mental health setting
  • Knowledge of appropriate therapeutic approaches & interventions; practice of holistic and recovery & wellness frameworks
  • Experience with and understanding of youth with psychosis
  • Knowledge of NAVIGATE Early Intervention Model of Care
  • Knowledge of Provincial Early Psychosis Intervention Program Standards
  • Excellent assessment, formulation and case planning skills utilizing a strengths based approach
  • Strong interpersonal skills and ability to build rapport with youth and their families with creative & innovative outreach approaches
  • Experience working from a community outreach model
  • Ability to work independently and as part of a team
  • Knowledge of local community resources to support youth and families
  • Excellent verbal and written communication skills
  • French language an asset
  • Valid Ontario driver’s license and use of a car is an asset (due to outreach nature of position)
  • COVID Vaccinations

Start Date: July 2024

Salary Range: $63,108.92-75,355.35

Positions Available: 1

Please submit a letter of application with resume to:

Central Toronto Youth Services
65 Wellesley St. E., Suite 300, Toronto, ON, M4Y 1G7
Fax: (416) 924-2930 Email: [email protected]

We thank all applicants; however, only candidates selected for an interview will be contacted.

CTYS welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection and hiring process. As employers we are committed to building organizations that reflect the diversity of our clients and the communities we serve. We encourage people of colour, queer people, trans people, people with disabilities and people with lived experience of mental health challenges to apply.

YOUTH JUSTICE MENTAL HEALTH ACCESS

Family Focused Outreach Therapist

(Full Time Bargaining Unit Position at CTYS)

Internal/External Posting

Youth Justice Mental Health ACCESS Program at CTYS

The Youth Justice Mental Health ACCESS Program is a collaboration between CTYS and Turning Point Youth Services (TPYS) to provide mental health assessments and brief treatment, to youth and their families involved with the youth justice system. The YJ MH ACCESS Team supports youth in conflict with
the law and their families. The Family Therapist will focus specifically on the engagement of family to improve family functioning by affecting change in the family system. Many of our youth justice clients are being referred to services after a family breakdown has occurred and the youth find themselves
without the family support that can be a positive factor in their reintegration. The family focused intervention would be based on a community outreach model. A flexible work schedule and approach is required to ensure service accessibility including some evening work, and community/ client home/virtual service delivery. For more details, see www.CTYS.org

As employers we are committed to building intervention and management teams that reflect the diversity of our clients. Priority will be given to qualified applicants who identify with and have experience supporting BIPOC communities.

Responsibilities:
– Engage youth and family in counselling by working with parent(s), guardians, identified family members and/or young person jointly and individually as referred by Toronto probation services, mental health court workers and collaborative agency partners
– To work effectively with mental health collaborative partners, youth , parents, probation services and other workers who are part of the youth’s team
– Work collaboratively with youth and parents to develop individualized assessment and effective service delivery plans using strengths based family systems approach. Interventions may:
 Address relational and communication issues within family
 Support parents to develop parenting skills and competency
 Provide psychoeducation for parents
 Support parents to address individual and systemic issues in order to build stability and support for youth
 Work with parents to address challenges and develop skills in systems navigation
– To transition youth and families to community based services and other resources when required
– Participate in program and evaluation development
– Ensure that all reporting and documentation meets requirements and are completed in a timely manner
– Participate in supervision, program meetings, all-staff meetings, clinical consultations, peer consultations, committee/partnership meetings and professional development as required

Qualifications:
– Demonstrated experience working from an anti-oppressive framework with youth and families from diverse ethno-cultural and socio-economic backgrounds including youth with diverse intellectual abilities and racialized communities
– A graduate degree in counselling, Social Work or related helping profession
– Membership in the appropriate professional regulatory body
– Minimum three years experience working in children’s mental health
– Experience working with families from a community outreach model
– Experience working with trauma informed, resiliency and strength based approaches
– Experience working with youth who are involved with the Youth Justice system
– Demonstrated ability to work collaboratively and effectively with the youth justice system and collateral service providers
– Strong interpersonal skills and ability to build rapport and engage marginalized youth and their families
– Knowledge of program development and evaluation is an asset
– A valid Ontario driver’s license and daily access to a vehicle

Salary Range: $63,108.92-75,355.35

Start Date: ASAP

Please submit a letter of application with resume to:

Central Toronto Youth Services
65 Wellesley St. E., Suite 300, Toronto, ON, M4Y 1G7
Fax: (416) 924-2930
Email: [email protected]

We thank all applicants; however, only candidates selected for an interview will be contacted.

CTYS welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection and hiring process. As employers, we are committed to building organizations that reflect the diversity of our clients and the communities we serve. We encourage applications from racialized, queer and transgender people, and those with lived experiences with mental health challenges.