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Manager, Human Resources

Full Time – 35 hrs a week; Contract Position (until December 2023)

Internal/External Posting

Central Toronto Youth Services (CTYS) is an accredited Children’s Mental Health Centre with a range of services and programs for youth and families across Toronto. These services are client-centered and flexible, geared for youth and families with a range of mental health needs who may have difficulty accessing traditional office-based services. 

In this role, you will oversee all functions related to Human Resources for Central Toronto Youth Services (CTYS) including maintenance of employee records and transactions, bi-weekly payroll processing, benefits administration (extended health and dental program, GRSP program, pension program), recruitment and selection, managing employee relations matters, disability management, facilitate onboarding and offboarding processes, adhere to accreditation standards, support policy development and implementation, and ensure compliance with the Collective Agreement.  You will sit on the Employee and Employer Relations Committee (EERC) as one of the employer representatives and participate as a member of the collective bargaining team.  This position offers a competitive salary and benefits package, in addition to, a tremendous opportunity for growth in the field.

As employers we are committed to building intervention and management teams that reflect the diversity of our clients.  Priority will be given to qualified candidates who identify with BIPOC and 2SILGBTQ+ communities.

Primary Responsibilities: 

  • Oversee recruitment including posting, pre-screening and interviewing applicants
  • Prepare contracts and agreements for employees and contractors
  • Complete onboarding protocols for new hires to the agency
  • Complete offboarding protocols for staff leaving the agency
  • Maintain employee Human Resources Information Systems (HRIS)
  • Provide reports to management as requested
  • Prepare bi-weekly payroll for processing
  • Administer compensation and benefits packages
  • Review and update job descriptions on an annual basis in conjunction with managers of respective positions being reviewed
  • Respond to employee inquires as they relate to benefits, compensation, or other entitlements
  • Maintain good standing of employee and employer relations through membership on the Employee and Employer Relations Commmittee (EERC)
  • Participate in Collective Bargaining process under direction of Executive Director
  • Develop policy changes and submit to Executive Leadership Team (ELT) for consideration
  • Participate in training and professional development activities as required
  • Comply with agency policies and procedures in all duties pertaining to the job
  • Participate in training and professional development activities as required
  • Provide support to the admin team as required
  • Other duties as negotiated

Qualifications:

  • Minimum three (3) years of progressive Human Resources experience
  • CHRP or CHRL designation is an asset
  • Excellent written and verbal communication skills
  • Proficiency with HRIS administration in line with accreditation standards is required
  • Experience with payroll is required
  • Experience with benefits administration, disability management and accommodations is required
  • Experience in a unionized environment is an asset
  • Experience in conflict resolution, disciplinary processes and workplace investigations is an asset
  • Knowledge of health and safety laws, Employment Standards Act (ESA), federal and provincial labour laws
  • Strong commitment to anti-oppressive, anti-racist and anti-colonial practices
  • Ability to exercise discretion and good judgment in the handling of confidential information
  • Ability to be flexible in an environment of diverse responsibilities
  • Demonstrated conceptual and analytical skills
  • Willingness and ability to work flexible hours
  • Proficiency in French language is an asset
  • Full COVID Vaccinations (2 doses) is required
  • Clear Vulnerable Sector Screening check is required

Start Date:  ASAP

Competitive Salary & Benefit Package includes: Personal Leave days, Educational Leave days, Vacation days, generous Extended Health & Dental Plan, Mandatory Employer GRSP contributions

Please submit a letter of application with resume by Friday, February 10, 2023:

Email:  Resumes@ctys.org

Central Toronto Youth Services

65 Wellesley Street East, 3rd Floor

Toronto, ON  M4Y 1G7

We thank all applicants; however, only candidates selected for an interview will be contacted.

CTYS welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection and hiring process. As employers we are committed to building organizations that reflect the diversity of our clients and the communities we serve. We encourage people of colour, queer people, trans people, people with disabilities and people with lived experience of mental health challenges to apply.

 

 

Manager, Client Services

R.I.T.E.S. Program

Full Time – 35 hours a week; Permanent Position

Internal/External Posting

Central Toronto Youth Services (CTYS) is an accredited, progressive Children’s Mental Health Centre providing a range of mental health services for youth and their families. CTYS is known as a widely recognized and respected leader on Equity, Inclusion & Anti-Racism in the children mental health sector and offers award winning specialized services for 2SLGBTQ+ youth and Black identified youth.

As a member of the management team, you will provide direct supervision to a talented, passionate and dedicated staff team while providing leadership and management for the described services.  Programs include the R.I.T.E.S. Group Programs, Individual Counselling, the R.I.T.E.S. Youth Justice Pilot Program, and the George Hull R.I.T.E.S. Collaborative, a partnership between CTYS and The George Hull Centre for Children and Families.

The R.I.T.E.S. Program at CTYS

The R.I.T.E.S. Program, funded by the Ministry of Health and the Ministry of Children Community and Social Services, provides innovative and creative group and individual mental health programming for Black, African Canadian, Afro Caribbean and Afro Latinx youth and their families. The R.I.T.E.S. Program employs an integrated, full spectrum model of support and care so participants have access to a range of clinical mental health programs, supports and resources. The R.I.T.E.S. Program also implements an asset-focused, strength-based approach informed by research, evidence, and various Africentric cultural and social value systems and practices.

As employers we are committed to building interventions and management teams that reflect the diversity of our clients.  Identification as a member of the Black/ African Canadian/ African Diasporic community is required for this position.

Primary Responsibilities: 

  • Provide direct clinical supervision inclusive of ongoing staff support
  • Manage and lead the growth and development of the R.I.T.E.S. Youth Justice Pilot Program and The George Hull R.I.T.E.S. Collaborative on behalf of CTYS
  • Support anti-oppression, equity and anti-Black racism management leadership initiatives
  • Provide leadership in maintaining effective staff teams and oversee all administrative functions pertaining to staff and the programs
  • Provide strong advocacy and structural leverage for staff teams around issues of equity, anti-Black racism and social justice
  • Sustain positive, collaborative working relationships with Black/ African Canadian communities, mental health care providers, TDSB/ TCDSB schools, courts, Probation Officers, Elders and crisis services
  • Participate, monitor and oversee the implementation of evidence-based/ evidence-informed practices for the R.I.T.E.S. Program
  • Support and sustain values of decolonization and racial justice as central to the work, and seek interventions that advance leadership of those most impacted by harmful systems
  • Participate in CTYS’ management meetings, development of services plans and strategic planning
  • Ensure clinical services are delivered in a manner consistent with all applicable agency policies and procedures, and accreditation standards
  • Ensure performance measurement data guides and informs quality improvement and service development
  • Shared responsibility for budget development and monitoring
  • Participate in and chair agency committees and task forces, as required
  • Provide clinical and/or administrative coverage for other CTYS programs as needed
  • Other duties as assigned

Qualifications:

  • Identify as a member of the Black/ African Canadian/ African Diasporic community
  • Degree in a relevant discipline or equivalent combination of education, experience and training (Graduate Degree preferred)
  • Minimum of three (3) years supervisory and/or management experience
  • Minimum of five (5) years experience working in children’s mental health with youth and families
  • Registration in a professional regulatory body (e.g. R.S.W., R.P.) is preferred
  • Experience supervising and implementing identity based therapeutic groups
  • Demonstrated clinical training, knowledge, and experience in supporting therapists and practitioners servicing Black and African Canadian individuals and families
  • Solid knowledge and understanding of group programming, facilitation and group dynamics
  • Demonstrated skills in assessment, formulation, counselling, case planning and coordination with youth and families, experience providing individual, group and family interventions
  • Vocal and demonstrated commitment to practicing from anti-oppressive, anti-racist, equity and trauma informed frameworks
  • Comprehensive knowledge of the issues and needs of Black/ African Canadian youth and families
  • Knowledge of and capacity to build strong collaborative relationships with Toronto’s diverse Black/ African Canadian communities and stakeholders
  • Thorough familiarity with the Child and Family Services Act, Youth Criminal Justice Act, Personal Health Information Protection Act, and other pertinent legislation
  • Understanding of harm reduction and social determinants of heath models as they pertain to adolescent mental health
  • Experience in program development and project management
  • Familiarity and commitment to evidence informed practices
  • Proficient in the use of computers and familiarity with client database softwares
  • Excellent verbal and written communication skills
  • Experience supporting virtual services is an asset
  • Proficiency in French language is an asset
  • Proof of Full Covid-19 vaccinations (2 doses) is required
  • Clear Vulnerable Sector Screening Check is required
Start Date:  ASAP

Salary & Benefit include: Competitive salary, Employer contribution based RRSP, Extended Medical & Dental Health Benefits, flexible work hours, & professional development days.

Please submit a letter of application with resume by Wednesday, February 15, 2023:

E-mail:  Resumes@ctys.org

Central Toronto Youth Services

65 Wellesley Street East, 3rd Floor

Toronto, ON  M4Y 1G7

We thank all applicants; however, only candidates selected for an interview will be contacted.

CTYS welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection and hiring process. As employers we are committed to building organizations that reflect the diversity of our clients and the communities we serve. We encourage people of colour, queer people, trans people, people with disabilities and people with lived experience of mental health challenges to apply.

 

 

2SILGBTQ+ Youth and Family Therapist

Priority Access for Students (PAS) Program

Full Time – 35 hours a week; Permanent Position

(Program Coordinator; Bargaining Unit position)

Internal/External posting

Central Toronto Youth Services (CTYS) is an accredited Children’s Mental Health Centre with a range of services and programs for youth and families across Toronto. These services are client-centered and flexible, geared for youth and families with a range of mental health needs who may have difficulty accessing traditional office-based services. 

Priority Access for Students Program (PAS) at CTYS

The PAS team provides psychotherapy, and case management services for youth aged 13-18 and their families.  Referrals for this program come directly from CTYS’ partnership with TDSB & TCDSB social work teams. PAS primarily utilizes an evidence-based attachment and family focused model of intervention – integrating lenses that are trauma informed, and prioritize equity, anti-racism, and inclusion.  A flexible work schedule and approach is required to ensure service accessibility – including some evening, and occasional community/client home service delivery.  Services are provided primarily in person with virtual service available dependent on client needs.  For more details, see www.CTYS.org

As employers we are committed to building intervention and management teams that reflect the diversity of our clients.  Priority will be given to qualified applicants who identify with and have experience supporting

BIPOC and 2SILGBTQ+ communities.  Applicants are invited to self-identify.

Primary Responsibilities: 

  • To provide clinical services and engage youth and families referred by TDSB and TCDSB to improve individual and family functioning
    • To provide psychotherapeutic and case management services, informed by trauma, attachment and family systems theories, as well as an anti-oppression, anti-racism and equity framework
    • To work collaboratively with youth, caregivers, school personnel and other service providers, by developing individualized and effective service delivery plans that are strengths-based and from a family engagement perspective
    • Providing flexible services that ensure accessibility for youth and families including two evenings a week (available until 8:00pm).  May include occasional service provision in community and client homes.
    • Participate in team, staff and supervision meetings, as well as clinical consultations regularly
    • Facilitate referrals and support transitions to community services and resources
    • To maintain all records and reports as required by CTYS policies and procedures

Qualifications:

  • Registration in a regulated health college (e.g. R.P. /R.S.W.) which permits the delivery of psychotherapy is required
  • Masters level degree in a counselling related field and/or a combination of equivalent education and experience
  • Identification with and experience supporting BIPOC and/or 2SILGBTQ+ communities is required
  • Minimum three (3) years experience working in Children’s Mental Health
  • Knowledge of and commitment to practicing from a decolonizing, anti-racist and anti-oppressive framework
  • Experience working with youth and families from diverse cultural and socio-economic backgrounds
  • Knowledgeable around the potential needs of and experience providing support to youth who identify as neurodivergent
  • Demonstrated skills in assessment, formulation, counselling, case planning and coordination
  • Experience counselling youth and their families through complex mental health challenges, crisis management and safety planning
  • Experience in providing trauma informed counselling to youth and families
  • Experience with attachment and developmental approaches in working with youth and families
  • Knowledge of appropriate therapeutic approaches informed by anti-oppression/anti-racism and equity
  • Knowledge of and commitment to evidence informed practice
  • Knowledge of substance use/harm reduction theory as applied to youth and families
  • Familiarity with resources supportive to CTYS clients (e.g. 2SILGBTQ+ and BIPOC youth) and experience referring clients to community resources
  • Strong interpersonal skills and ability to build rapport with youth and their families
  • Demonstrated ability to work collaboratively and effectively with school boards, the community and  service providers
  • Ability to work independently and as part of a team
  • Comfort and proficiency in using technology to engage youth and families (e.g. phone, text, and video) and in completing clinical documentation (e.g. Microsoft Word, Adobe, and Outlook)
  • Proficiency in French language is an asset
  • Proof of Full Covid-19 vaccinations (2 doses) required
  • Clear Vulnerable Sector Screening Check required

Start Date:  ASAP

Salary Range: $ 59,486.21 – $ 71,029.64

 

Competitive Benefits Package

  • Generous Paid Time Off Entitlements (including Vacation, Personal Leave, Professional Development)
  • Excellent Extended Health and Dental Benefits Plan
  • Participation in Defined Pension Plan (DPP)
  • Employer Paid Contributions to Group Retirement Savings Plan (GRSP)

Please submit a letter of application with resume by Tuesday, February 7, 2023:

Email:  Resumes@ctys.org

Central Toronto Youth Services

65 Wellesley Street East, 3rd Floor

Toronto, ON  M4Y 1G7

We thank all applicants; however, only candidates selected for an interview will be contacted. CTYS welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection and hiring process. As employers we are committed to building organizations that reflect the diversity of our clients and the communities we serve. We encourage people of colour, queer people, trans people, people with disabilities and people with lived experience of mental health challenges to apply.