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Service Coordinator for Early Intervention for Psychosis Program

Family Support/Education Specialist

1 Full Time, Permanent Position – 35 hrs./week 

2 Permanent Full Time 28 hours a week (0.8 FTE) 

Union: OPSEU Bargaining Unit

Early Intervention in Psychosis Program (EI) within New Outlook at CTYS

The Early Intervention Program (EI) is a community-based counselling and intense case management program providing up to 3 years of service to young people (14-24) who are experiencing psychosis or exhibiting prodromal symptoms. As a member of the EI team, you will work with clients and their significant others to improve their quality of life and instill hope. 

The Service Coordinator role functions as a clinician case manager within an interprofessional team. In this role you will assess, plan, implement and evaluate clinical care utilizing a newly adopted care pathway called the NAVIGATE Early Intervention Model of Care. This model provides a framework for mental health assessment, monitors client responses to pharmaceutical and care interventions, and emphasis resilience and collaborative care. The model ensures standardized, evidence-based treatments across EI teams. In this role, you will provide the Family Support and Education component of NAVIGATE. This position requires a sound knowledge of psycho-social rehabilitation, crisis intervention, addiction issues, severe and persistent mental illness, and an understanding of schizophrenia, primary mood disorders with psychosis, and other presentations of psychosis. Within this community-based work, EI staff support clients and caregivers through a blended service model that includes community outreach and virtual work (secure online video platforms; secure app text-based communication, etc.). A flexible work schedule is required to accommodate caregiver and family schedules in the evenings. For more details, see www.CTYS.org

As employers, we are committed to building intervention teams that reflect the diversity of our clients. Priority will be given to applicants that identify with and have experience supporting racialized communities, in particular Black and African-Canadian Communities.

Primary Responsibilities:

• Provide clinical services as part of a multidisciplinary team utilizing the NAVIGATE Model of Care.
• Work collaboratively with youth, parents/caregivers and other service providers to develop comprehensive and effective service delivery plans.
• Develop and facilitate psycho-educational groups/workshops specific to psychosis and recovery.
• Assist caregivers from diverse cultures in identifying and acquiring the skills needed to support loved ones.
• Provide therapeutic services informed by trauma theory, and evidence informed practices including CBT, MI, and recovery frameworks.
• Within above approaches, integrate knowledge of anti-oppression/anti-racism frameworks.
• Support advocacy and resource brokerage.
• As required, facilitate access to community resources crisis response/safety planning as necessary.
• To fulfill the above-mentioned responsibilities in a flexible manner which may include some evening work.
• Participate in team, staff, and supervision meetings, consultations and trainings.
• Maintain all records and reports as required by CTYS policies and procedures.
• Other duties as assigned.

Qualifications:

• BIPOC Identification, member of Black/A.C community prioritized.
• MSW or equivalent education and experience. Membership in Regulated Health College (R.P./RSW).
• Demonstrated experience working from an anti-oppressive framework with youth and families from diverse ethno-cultural and socio-economic backgrounds, including youth with diverse intellectual abilities and racialized communities.
• Minimum of 3 years’ experience in a mental health setting.
• Knowledge of appropriate therapeutic approaches and interventions including the practice of holistic, recovery and wellness frameworks.
• Understanding of group dynamics and capacity to facilitate on-line or in-person psycho-educational groups/workshops.
• Experience with and understanding of youth with psychosis.
• Knowledge of the NAVIGATE Early Intervention Model of Care and provincial Early Intervention standards.
• Excellent assessment, formulation and case planning skills utilizing a strengths-based approach.
• Strong interpersonal skills and an ability to build rapport with caregivers and family members using creative and innovative outreach approaches.
• Experience working from a community outreach model.
• Knowledge of local community resources to support youth and families.
• Excellent verbal and written communication skills; French language an asset.
• Valid Ontario driver’s license and use of a car is an asset (due to outreach nature of position).

hat CTYS offers:

• Vacation:15 days first year, 20 days after one year of service
• Personal Leave:17days
• Float Days:1 day
• Educational Leave:7 days
• Extended Health: Employer pays extended health and dental single and family coverage, employee and family assistance program, and travel insurance.
• Pension: OPTrust Pension: EE-3% and ER -3%. In addition, ER contributes 2.5% towards RRSP.
• Compensation: Competitive salary & support during approved medical leave (sick-leave, LTD).
• Flexibility:Hybrid work,Flexible work week

Compensation:  $ 66,463.16 – $79,360.49 (1 FTE) $53, 170.52 – $63,488.39 (0.8 FTE) 

Application instructions:

Please submit your cover letter and chronological resume via email to:

Central Toronto Youth Services 

E-mail: [email protected]

We thank all interested candidates, but only those selected for an interview will be contacted.

Equity and inclusion:

We acknowledge that Central Toronto Youth Services (CTYS) is situated on the ceded lands and territories of the Anishinaabeg, Haudenosaunee, the Chippewa, the Mississauga’s of the Credit, the Wendat Peoples, and is now home to many diverse nations. We also acknowledge that Toronto is covered by Treaty 13 signed with the Mississauga’s of the Credit. We respectfully recognize the presence of Indigenous peoples, both in the past and present, as we commit to action, education, meaningful dialogue and necessary change.

As an employer, we are dedicated to cultivating an inclusive workplace and building intervention and management teams that reflect the diversity of our clients and the communities we serve. 

We actively seek to attract, develop, and retain talent from diverse backgrounds, including but not limited to racialized individuals, 2SLGBTQIA+ individuals, persons with disabilities, and those from various socio-economic backgrounds. We strive to cultivate an inclusive culture that eliminates barriers, advances equity, and supports the success and well-being of all employees.

Accommodation:

CTYS is committed to creating an accessible and inclusive organization. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code (OHRC), CTYS will provide accommodations throughout the recruitment and selection process to applicants with disabilities. During any stage of the recruitment process, please notify [email protected] of the nature of any accommodation(s) you may require. Any information received relating to accommodation measures will be addressed confidentially. 

Youth and Family Counselor

Youth Support Worker

1- Full time 35 hours a week (1.0 FTE)

Union: OPSEU Bargaining Unit 

Internal/External Posting  

We are seeking a Youth Support Worker to join our Youth Justice Team – Youth Justice Outreach – Full Time (Permanent). The Youth Support Worker will be responsible for working with youth and where indicated, their families, who are marginalized and involved with the youth court system. The support you will be providing relates to both diversion and reintegration services, utilizing evidence-based programs, individual supportive counseling, client outreach, client advocacy and supportive case management, in facilitating access to community supports. The Youth Support Worker will meet with the youth in the Toronto head office, community and/or home with the possibility of virtual work if indicated by need. Flexibility is required to work some evenings to accommodate the young person’s schedules.

Primary Responsibilities:

• Conduct brief service assessments, develop client service plans and discharge plans
  adhere to a short-term relationship based psychoeducational program with client exercises and homework.
• Work with youth who have dating relationship and domestic violence challenges both with dating partners as well as with parents and siblings.
• Provide mental health supportive counselling, case management support and client advocacy
• Active, on-going collaboration with community partners, court personnel and probation services
• Ensure maintenance of client files in accordance with agency policies and procedures, accreditation standards and legislation
• Support and sustain values of decolonization and racial justice as central to the work, and seek interventions that advance leadership of those most impacted by harmful systems
• Ensure clinical services are delivered in a manner consistent with all applicable agency policies and procedures and accreditation standards
• Support the youth in addressing individual and systemic issues to build stability and security
• Participate in agency committees, special events or community activities when determined appropriate in consultation with the Program Manager
• Participate in yearly service planning and program development meeting, as requested
• Ensure that all reporting and documentation meets requirements and are completed in a timely manner
• Participate in supervision, program meetings, all-staff meetings, clinical consultations, peer consultations, committee/partnership meetings and professional development, as required

Reporting Relationship: Manager, Youth Justice Program

Qualifications:

• Bachelor of Social Work (BSW) or relevant degree and/ or equivalent professional education and experience
• Minimum three (3) years’ experience working with young persons involved in Youth Justice
• Knowledge of and experience working in the Youth Court and Youth Justice system
• Demonstrated knowledge of relevant social services resources, child and youth serving systems, youth criminal justice system, the Youth Criminal Justice Act (YCJA) and the Child and Family Services Act (CFSA)
• Significant understanding of the impact of Anti-Black Racism (ABR) and expertise in supporting Black youth to build resilience
• Knowledge of child and adolescent development, crisis intervention techniques, Cognitive Behavioural Therapies (CBT), Trauma informed and strength-based approaches
• Skills in assessment, counselling and case coordination with youth experiencing mental health challenges
• Commitment and experience working from an anti-oppressive framework
• Familiarity and expertise with youth engagement strategies
• Demonstrated ability to work collaboratively and effectively with colleagues, the youth justice system and collateral service providers
• Strong interpersonal skills and ability to build rapport and engage marginalized youth
• Knowledge of program development and evaluation is an asset
• Experience supporting virtual services is an asset
• Proficient in the use of computers and familiarity with client data base software
• Excellent verbal and written communication skills
• Proficiency in French language is an asset

Other Requirements:
All applicants are advised that offers of employment are contingent upon the successful completion of a Vulnerable Sector Check.
Credential verifications & References required.
A valid Ontario driver’s license and daily access to a vehicle
Current First Aid/ CPR certification is an asset

Start Date: Immediately

What CTYS offers:

• Vacation:15 days first year, 20 days after one year of service
• Personal Leave:17days
• Float Days:1 day
• Educational Leave:7 days
• Extended Health: Employer pays extended health and dental single and family coverage, employee and family assistance program, and travel insurance.
• Pension: OPTrust Pension: EE-3% and ER -3%. In addition, ER contributes 2.5% towards RRSP.
• Compensation: Competitive salary & support during approved medical leave (sick-leave, LTD).
• Flexibility:Hybrid work,Flexible work week

Compensation: $66,463.16-$79,360.49

Application instructions:

Please submit your cover letter and chronological resume via email to:

Central Toronto Youth Services 

E-mail: [email protected]

We thank all interested candidates, but only those selected for an interview will be contacted.

Equity and inclusion:

We acknowledge that Central Toronto Youth Services (CTYS) is situated on the ceded lands and territories of the Anishinaabeg, Haudenosaunee, the Chippewa, the Mississauga’s of the Credit, the Wendat Peoples, and is now home to many diverse nations. We also acknowledge that Toronto is covered by Treaty 13 signed with the Mississauga’s of the Credit. We respectfully recognize the presence of Indigenous peoples, both in the past and present, as we commit to action, education, meaningful dialogue and necessary change.

As an employer, we are dedicated to cultivating an inclusive workplace and building intervention and management teams that reflect the diversity of our clients and the communities we serve. 

We actively seek to attract, develop, and retain talent from diverse backgrounds, including but not limited to racialized individuals, 2SLGBTQIA+ individuals, persons with disabilities, and those from various socio-economic backgrounds. We strive to cultivate an inclusive culture that eliminates barriers, advances equity, and supports the success and well-being of all employees.

Accommodation:

CTYS is committed to creating an accessible and inclusive organization. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code (OHRC), CTYS will provide accommodations throughout the recruitment and selection process to applicants with disabilities. During any stage of the recruitment process, please notify [email protected] of the nature of any accommodation(s) you may require. Any information received relating to accommodation measures will be addressed confidentially.