Skip to content

Careers

Director, Client Services and Quality Improvement

Full Time, 35 hours a week

ABOUT CENTRAL TORONTO YOUTH SERVICES

Central Toronto Youth Services is an award winning non-for-profit community-based accredited Children’s Mental Health organization that serves Toronto’s most vulnerable youth ages 13- 17 and young adults ages 18 -24 and their families across Toronto. As part of the community since 1973, CTYS provides equitable evidence-informed mental health services to youth and young adults, their families and greater community including R.I.T.E.S., Day Programs, Pride and Prejudice Programs, Youth Justice and Family Outreach Programs, Community and School Outreach Programs, Early Intervention Programs, and Transitional Aged Youth Programs. CTYS is primarily funded by the Government of Ontario via the Ministry of Health and Ontario Health.

POSITION SUMMARY

CTYS is looking for a dynamic and engaging person who values service excellence and sector leadership and will take CTYS to the next level in quality improvement and client services development. Reporting to the Executive Director, the successful candidate will be a proven and experienced leader with a strong understanding of clinical services operations and strategic improvement initiatives best practices, posses a deep understanding of the social determinants of health, and be aware of systemic barriers to service, and have expertise in trauma-informed clinical practices and deep and abiding commitment to advancing reconciliation, equity, diversity and inclusion in all its forms. As Director, Client Services and Quality Improvement you will have expertise in all aspects of leading and evaluation of clinical programs and services, providing strategic and value-driven recommendations to Senior Leadership and Management Teams.

This role needs a driven and articulate professional with an ability to forge effective relationships and partnerships. This role will play a pivotal role in day-to day clinical services operations and strategic improvement initiatives, which will include supervision of managers of Client Services, ensure that CTYS policies, practices, and procedures are responsive and proactive in nature to the organization’s, ministries, and legislative mandates, and ensure that suitable therapeutic intervention methods are used within the larger clinical framework of CTYS, employing various evidence-based or informed practices.

WE ARE SEEKING TO MEET CANDIDATES WHO HAVE THE FOLLOWING EXPERIENCE
▪ 5+ years’ management experience in clinical operations, implementation, and service development ideally in the mental health or social services fields, or other relevant management experience
▪ Several years of experience with labour and employee relations, or relevant working experience in a unionized environment

EDUCATION / PROFESSIONAL DESIGNATION
▪ Master’s Degree in Social Work, Psychology or a related field
▪ Membership with professional regulatory body

SKILLS, ATTRIBUTES AND ABILITIES
▪ Demonstrated skills in mental health treatment and support for adolescents and transitional age youth, youth at risk, and marginalized and racialized communities
▪ Highly developed technical and analytical skills with ability to use expert level judgment for strategic thinking and problem solving
▪ Experience developing and managing budgets and preparing business plans
▪ Highly effective decision-making skills, adaptive and flexible with strong clinical and operational capabilities.
▪ Strong people management with experience building, motivating, mentoring and coaching diverse high-performing teams
▪ Superior communication skills including the ability to succinctly convey complex ideas to create clarity with diverse audiences with varying levels of issue expertise and understanding
▪ Demonstrated ability to work in a respectful and aware manner with groups from diverse background and experiences
▪ Strong proficiency with MS Office suite (i.e., Outlook, Word, Excel, PowerPoint, SharePoint, Teams)

COMPENSATION
CTYS offers competitive compensation ($88,000 – $106,000), plus employer paid group health benefits, vacation, and personal leave and FL days.

HOW TO APPLY
All interested applicants can send their Résumé and Cover Letter to Diana Dorogan by emailing [email protected]

We thank everyone for their expression of interest—and are truly appreciative of the time individuals put into applying—but with the limitations of time only those selected for an interview will be contacted. If someone you know may be interested in this position, please feel free to forward this posting – we’d be pleased to connect with them.

DIVERSITY AND INCLUSION
As employers, we are committed to building intervention and management teams that reflect the diversity of our clients. We encourage applications from racialized, queer and transgender people, and those with lived experiences with mental health challenges.

ACCOMMODATION
CTYS welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection and hiring process.


Community Case Manager, Youth Justice

Contract (2 years) Full Time, 35 hours a week

OPSEU Bargaining Unit Position with full benefits

Internal/External Posting

Central Toronto Youth Services (CTYS) is an accredited Children’s Mental Health Centre with a range of services and programs for youth and families across Toronto. These services are client-centered and flexible, geared for youth and families with a range of mental health needs who may have difficulty accessing traditional office-based services.

CTYS is seeking a Community Case Manager, Youth Justice to join our Youth Justice Programs team to support the Toronto Justice Centre’s expansion. Reporting to the Manager, Client Services, the Community Case Manager, Youth Justice will be primarily responsible for providing access to community-based services and supports- based on needs, to youth aged 12-17 youth in the downtown central Toronto area and families, facing charges in the Youth Justice court system. This innovative service will support access to community services before and during the Youth Justice system process.

CTYS’s Youth Justice Programs (www.CTYS.org) support young people who are serving a youth order and/or have matters before the Youth Court. Whether youth are seeking bail, have had their court matter diverted, are serving a custodial sentence or are on probation, our Youth Justice programs offer guidance, counselling and comprehensive support to young people in ways that are engaging, respectful and empowering.

As employers we are committed to building intervention and management teams that reflect the diversity of our clients. Identification as a member of the Black/ African Caribbean community is prioritized for this position.

Primary Responsibilities:

  • Provide intake, assessment, case management, consultation, support and referral services for youth and their families involved in the Justice Centre
  • Where appropriate, work with the courts and other service providers to develop and implement needs-calibrated Individual Plans designed to ensure that the youth receive the services needed
  • Develop an extensive referral network and tracking system to support youth and families
  • Work collaboratively with Judges, Crown Attorneys, Duty counsel, defense lawyers, and other community-based service providers to ensure effective service delivery
  • Seek out appropriate resources, liaise with and implement service planning collaboratively with community resources
  • Participate in the planning and implementation of community outreach activities through the development of collaborative partnerships with other community-based service providers, courts, child welfare, probation, schools, agencies, hospitals, and ethno-specific organizations and communities
  • Work collaboratively with CTYS YJ team to support youth in programs
  • Provide outreach to youth and families as needed in order to facilitate engagement in services
  • Prepare administrative and data summary reports for the Ministry of the Attorney General including case and service volumes and services provided to participants as per agency policies.
  • Ensure services are delivered in a manner consistent with all applicable agency policies and procedures and accreditation standards
  • Participate in agency committees, special events or community activities when determined appropriate in consultation with the Program Manager
  • Participate in yearly service planning and program development meeting, as requested
  • Ensure that all reporting and documentation meets requirements and are completed in a timely manner
  • Participate in supervision, program meetings, all-staff meetings, clinical consultations, peer consultations, committee/partnership meetings and professional development, as required

Qualifications:

  • Bachelor of Social Work (BSW) or relevant degree and/ or equivalent professional education and experience
  • Minimum three (3) years’ experience working with young persons involved in Youth Justice system
  • Knowledge of and experience working in the Youth Court and Youth Justice system
  • Identification with and/ or experience supporting racialized communities in particular Black African/Caribbean communities is prioritized
  • Demonstrated knowledge of relevant social services resources, child and youth serving systems, youth criminal justice system, the Youth Criminal Justice Act (YCJA) and the Child and Family Services Act (CFSA), Bail hearings and other court proceedings
  • Solid working knowledge of the effects of substance use on mental health
  • Excellent assessment and intervention skills with youth and families
  • A self-starter with an ability to work independently, as well as within an established team structure
  • Excellent crisis prevention skills and an ability to engage youth and tailor services to meet their needs and those of their families
  • Ability to attend occasional onsite meetings with the Ministry of the Attorney General, as well as onsite attendance during Justice Centre Court days at the direction of the Justice Centre Crown
  • Willing to work a flexible schedule to accommodate the needs of the youth and family; including some evenings. Flexibility to work in different locations as needed
  • Significant understanding of the impact of Anti-Black Racism (ABR) and expertise in supporting Black youth to build resilience
  • Commitment and experience working from an anti-oppressive framework
  • Knowledge of child and adolescent development, crisis intervention techniques, Cognitive Behavioural Therapies (CBT), Trauma informed and strength-based approaches
  • Demonstrated ability to work collaboratively and effectively with colleagues, the youth justice system and collateral service providers
  • Strong interpersonal skills and ability to build rapport and engage marginalized youth
  • Experience supporting virtual services is an asset
  • Proficient in the use of computers and familiarity with client data base software
  • Excellent verbal and written communication skills
  • Current First Aid/ CPR certification is an asset
  • A valid Ontario driver’s license and daily access to a vehicle
  • Proof of full Covid-19 vaccinations (2 doses) required
  • Clear Vulnerable Sector Screening Check required
  • Proficiency in French language is an asset

Start Date: August 2024 

Salary Range: $ 63,108.52- $75,355.35

Competitive Benefits Package

  • Generous Paid Time Off Entitlements (including 15 Vacation, 15 Personal Leave days, 7 Professional Development days)
  • Excellent Extended Health and Dental Benefits Plan
  • Participation in Defined Pension Plan (DPP)
  • Employer Paid Contributions to Group Retirement Savings Plan (GRSP)

Application Instructions:

Please submit a Resume and Cover Letter via email to:

Central Toronto Youth Services

Email:  [email protected]

We thank all applicants; however, only candidates selected for an interview will be contacted.

CTYS welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection and hiring process.

As employers we are committed to building organizations that reflect the diversity of our clients and the communities we serve. We encourage people of colour, queer people, trans people, people with disabilities and people with lived experience of mental health challenges to apply.


Youth Support Worker

Relationship Skills for Violence Prevention (RSVP) with Youth Justice Programs

Contract (2 years) Full Time, 35 hours a week

OPSEU Bargaining Unit Position with full benefits

Internal/External Posting

Central Toronto Youth Services (CTYS) is an accredited Children’s Mental Health Centre with a range of services and programs for youth and families across Toronto. These services are client-centered and flexible, geared for youth and families with a range of mental health needs who may have difficulty accessing traditional office-based services.

Central Toronto Youth Services (CTYS) is seeking a Youth Support Worker to join our Youth Justice Programs team. Reporting to the Manager, Client Services, the Youth Support Worker, RSVP will be primarily responsible for working with youth and where indicated, their families, who are marginalized and involved with the youth court system. The support you will be providing relates to both diversion and reintegration services, utilizing evidence-based programs, individual supportive counseling, client outreach, client advocacy and supportive case management, in facilitating access to community supports. The Youth Support Worker will meet with the youth in the Toronto head office, community and/or home with the possibility of virtual work if indicated by need. Flexibility is required to work some evenings to accommodate the young person’s schedules.

CTYS’s Youth Justice Programs (www.CTYS.org) support young people who are serving a youth order and/or have matters before the Youth Court. Whether youth are seeking bail, have had their court matter diverted, are serving a custodial sentence or are on probation, our Youth Support Workers offer guidance, counselling and comprehensive support to young people in ways that are engaging, respectful and empowering.

RSVP programs connect with youth who are facing a range of complex challenges in their homes, neighborhoods, schools and communities. It provides outreach counselling support to youth who have youth criminal justice involvement related to dating relationship and domestic violence both with dating partners as well as with parents and siblings. For youth with sexual offending types of behaviours, RSVP will address healthy relationships, personal boundaries and informed consent.

As employers we are committed to building intervention and management teams that reflect the diversity of our clients. Identification as a member of the Black/ African Caribbean community is prioritized for this position.

Primary Responsibilities:

  • Conduct brief service assessments, develop client service plans and discharge plans
  • Adhere to a short-term relationship based psychoeducational program with client exercises and homework
  • Work with youth who have dating relationship and domestic violence challenges both with dating partners as well as with parents and siblings
  • Provide mental health supportive counselling, case management support and client advocacy
  • Active, on-going collaboration with community partners, court personnel and probation services
  • Ensure maintenance of client files in accordance with agency policies and procedures, accreditation standards and legislation
  • Support and sustain values of decolonization and racial justice as central to the work, and seek interventions that advance leadership of those most impacted by harmful systems
  • Ensure clinical services are delivered in a manner consistent with all applicable agency policies and procedures and accreditation standards
  • Support the youth in addressing individual and systemic issues to build stability and security
  • Participate in agency committees, special events or community activities when determined appropriate in consultation with the Program Manager
  • Participate in yearly service planning and program development meeting, as requested
  • Ensure that all reporting and documentation meets requirements and are completed in a timely manner
  • Participate in supervision, program meetings, all-staff meetings, clinical consultations, peer consultations, committee/partnership meetings and professional development, as required

Qualifications:

  • Bachelor of Social Work (BSW) or relevant degree and/ or equivalent professional education and experience
  • Identification with and/ or experience supporting racialized communities in particular Black African/Caribbean communities
  • Minimum three (3) years’ experience working with young persons involved in Youth Justice
  • Knowledge of and experience working in the Youth Court and Youth Justice system
  • Demonstrated knowledge of relevant social services resources, child and youth serving systems, youth criminal justice system, the Youth Criminal Justice Act (YCJA) and the Child and Family Services Act (CFSA)
  • Significant understanding of the impact of Anti-Black Racism (ABR) and expertise in supporting Black youth to build resilience
  • Skills in assessment, counselling and case coordination with youth experiencing mental health challenges
  • Commitment and experience working from an anti-oppressive framework
  • Familiarity and expertise with youth engagement strategies
  • Knowledge of child and adolescent development, crisis intervention techniques, Cognitive Behavioural Therapies (CBT), Trauma informed and strength-based approaches
  • Demonstrated ability to work collaboratively and effectively with colleagues, the youth justice system and collateral service providers
  • Strong interpersonal skills and ability to build rapport and engage marginalized youth
  • Knowledge of program development and evaluation is an asset
  • Experience supporting virtual services is an asset
  • Proficient in the use of computers and familiarity with client data base software
  • Excellent verbal and written communication skills
  • Current First Aid/ CPR certification is an asset
  • A valid Ontario driver’s license and daily access to a vehicle
  • Proof of full Covid-19 vaccinations (2 doses) required
  • Clear Vulnerable Sector Screening Check required
  • Proficiency in French language is an asset

Start Date: August 2024 

Salary Range: $ 63,108.52- $75,355.35

Competitive Benefits Package

  • Generous Paid Time Off Entitlements (including 15 Vacation, 15 Personal Leave days, 7 Professional Development days)
  • Excellent Extended Health and Dental Benefits Plan
  • Participation in Defined Pension Plan (DPP)
  • Employer Paid Contributions to Group Retirement Savings Plan (GRSP)

Application Instructions:

Please submit a Resume and Cover Letter via email by July 15, 2024 to:

Central Toronto Youth Services

Email:  [email protected]

We thank all applicants; however, only candidates selected for an interview will be contacted.

CTYS welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection and hiring process.

As employers we are committed to building organizations that reflect the diversity of our clients and the communities we serve. We encourage people of colour, queer people, trans people, people with disabilities and people with lived experience of mental health challenges to apply.


Youth and Family Counsellor

Pride & Prejudice Program

Permanent Full-time, 28 hours a week (0.8 FTE)

OPSEU Bargaining Unit

Internal/External Posting

Central Toronto Youth Services (CTYS) is an accredited Children’s Mental Health Centre with a range of services and programs for youth and families across Toronto. These services are client-centered and flexible, geared for youth and families with a range of mental health needs who may have difficulty accessing traditional office-based services.

Central Toronto Youth Services (CTYS) is seeking a Youth and Family Counsellor to join our Pride and Prejudice team. Reporting to the Manager, Client Services, Pride and Prejudice program, the Youth and Family Counsellor will be primarily responsible for providing individual, group, and family counselling to 2SLGBTQIA+ youth and their families.

The Pride & Prejudice Program specifically supports youth aged 13-24 exploring sexual and gender identity, coming out, interpersonal conflicts, experiences of trauma and mental health challenges.

As employers we are committed to building intervention and management teams that reflect the diversity of our clients. Identification as a member of the BIPOC and 2SLGBTQIA+ communities will be prioritized for this position.

Primary Responsibilities:

  • Provide individual, group, and family therapy (or family work).
  • Provide shorter term (3-6 month) and longer term (1-2 year) therapy services that are informed by trauma, attachment, and family systems theories using affirming gender and sexuality counselling approaches.
  • Provide flexible services that ensure accessibility for youth and families including after school appointments plus two evenings a week
  • Work collaboratively with youth, parents, school personnel and other service providers
  • Develop individualized and effective service delivery plans using a strength based and youth and family engagement perspective.
  • Case management support for transitions to community services.
  • Participate on internal CTYS or external 2SLGBTQIA+ committees

Qualifications:

  • Bachelor of Social Work (BSW) or relevant degree and/or equivalent professional education and/or experience
  • Minimum two years’ experience working in Children’s Mental Health setting
  • Membership with a professional regulatory body permitted to practice psychotherapy in Ontario (OCSWSSW, CRPO)
  • Membership in and identification with the 2SLGBTQIA+ and BIPOC communities (priority given to membership in the Trans, non-binary and Black communities)
  • Comprehensive knowledge of the issues, needs and Toronto resources for 2SLGBTQIA+ youth
  • Expertise in working with Trans, non-binary and gender questioning youth
  • Knowledge of and commitment to practice from a decolonizing, anti-racist and anti-oppression framework
  • Knowledge of and commitment to an evidence informed practice
  • Experience supporting family members of transgender and non-binary youth, individually & in group
  • Experience in assessment, counselling and case coordination with 2SLGBTQIA+ youth experiencing serious mental health challenges
  • Experience in providing trauma informed and family systems interventions and crisis support/safety planning
  • Strong communication and computer technology skills
  • Strong interpersonal skills and ability to build rapport with youth and their families
  • Must be available to work two evenings per week
  • Proof of full Covid-19 vaccinations (2 doses) required
  • Clear Vulnerable Sector Screening Check required
  • Proficiency in French and/or another language is an asset

Start Date: July 2024 

Salary Range: $ 63,109 – $75,355 (prorated to 50,486 – 60,284, 0.8 FTE)

Competitive Benefits Package

  • Generous Paid Time Off Entitlements (including 15 Vacation, 15 Personal Leave days, 7 Professional Development days)
  • Excellent Extended Health and Dental Benefits Plan
  • Participation in Defined Pension Plan (DPP)
  • Employer Paid Contributions to Group Retirement Savings Plan (GRSP)
  • Flexible work schedule

Application Instructions:

Please submit a Resume and Cover Letter via email to:

Central Toronto Youth Services

Email: [email protected]

We thank all applicants; however, only candidates selected for an interview will be contacted. Applications without a cover letter will not be considered.

CTYS welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection and hiring process.

As employers we are committed to building organizations that reflect the diversity of our clients and the communities we serve. We encourage people of colour, queer people, trans people, people with disabilities and people with lived experience of mental health challenges to apply. Priority will be given to applicants that identify with and have experience supporting Black / African diasporic communities as well as transgender and non-binary communities


Youth Outreach Worker

R.I.T.E.S. Youth Justice Pilot Program

Full Time Bargaining Unit Position, Contract ending September 30th, 2024 (2 Positions Available)

(35 hours/week; Program Coordinator Classification)

Internal/External Posting

Central Toronto Youth Services (CTYS) is a community-based Children’s Mental Health Centre committed to responding to the needs of young people, their families, and the youth-serving community. We provide innovative approaches to the care of youth through advocacy, education, and direct-service programming.

R.I.T.E.S. Youth Justice Pilot Program

The purpose of this position is to facilitate a pilot project that engages Black youth of African descent who are at risk of becoming and/or who are actively involved in the youth justice system. This includes engaging with youth who are referred via Probation services. This position is a part of the CTYS clinical team (Youth Justice & R.I.T.E.S.) and will provide direct services: including informal counselling, short to medium term interventions, client outreach, facilitation of access to culturally relevant resources, client advocacy, and group work support (virtual / office based).

This pilot program places emphasis on building personal successes by focusing on mental health, building practical skills, discussing financial literacy, supporting employment and education goals, and by addressing the impacts of anti-Black racism in a wholistic manner. It also supports clients to build healthy interpersonal relationships and community connections, to access mentorship through Elders, to learn coping strategies and affect regulation skills, and to engage in goal planning.

NOTE: Lived experience navigating the youth justice system is preferred. This position does not provide psychotherapy. However, if the incumbent is qualified to provide the regulated act of psychotherapy, they may do so if the service plan recommends this intervention.

As an employer, we are committed to building teams that reflect the diversity and needs of our clients and workforce. Identification as a member of the Black / African Diasporic community is required for this position.

Primary Responsibilities

  • Provide intake services, conduct brief service assessments, and develop individual client service plans and discharge plans
  • Provide counselling, service coordination and case management support through an Africentric lens to address need and goal areas related to mental health, youth justice involvement and systemic barriers
  • Provide support and interventions to address the complex and unique needs associated with Black youth. Direct service occurs primarily in community, detention centers and occasionally in office. Evening and weekend work may be required
  • Participate in all areas of program development, planning, implementation and outreach
  • Support enhancement of youths’ day to day functioning to increase capacity to manage and tolerate moods and emotions, to reduce self-harm and to decrease high-risk behaviours
  • Assess youths’ risk in order to develop and implement safety planning, to engage crisis intervention services in an effort to reduce risk and increase overall stabilization
  • Provide advocacy and resource supports to youths and their families as needed
  • Focus on prevention and collaboration through the building and maintaining of community networks and partnerships
  • Facilitate end of service access and transitions to culturally relevant mental health services and resources
  • Participate in program evaluation and quality improvement strategies
  • Ensure up-to-date maintenance of client files and completion of any serious occurrences reporting in accordance with CTYS accreditation standards
  • Other duties as assigned

Qualifications, Skills & Knowledge Required

  • Identify as a member of the Black / African diasporic community
  • BSW or other relevant degree / discipline or equivalent combination of education, experience and training
  • Minimum of three to five years’ progressive experience working with young people involved in the youth justice system
  • Understanding of the Rites of Passage model, with expertise in Africentric program development
  • Substantial understanding of the impact anti-Black racism has on Black youth and their families, inclusive of the effects on their overall mental health and well-being
  • Demonstrate knowledge of Toronto’s diverse Black communities and services
  • Demonstrate knowledge of the youth justice system and relevant social service resources, child and youth serving systems, the YCJA, and the CFSA
  • Understanding of and commitment to anti-oppressive and anti-racist theory and practices
  • Knowledge and skills in assessment, counselling, case management and case coordination with youth experiencing mental health challenges, utilizing strength-based approaches
  • Demonstrated ability to provide supports, counselling, and interventions to address the complex and unique needs associated with Black youth
  • Demonstrated skill and experience working in community settings, with knowledge of community safety protocols, crisis prevention and intervention techniques, and proper assessment for safety concerns
  • Knowledge of adolescent development, family systems theory, CBT, trauma informed care and practice, relational work, and conflict resolution models
  • Strong written and verbal communication skills, including proficiency in case notes and report writing
  • Demonstrated ability to work collaboratively and effectively with colleagues and Manager
  • Valid Ontario Driver’s License and access to use of a car required due to outreach nature of the position
  • Ability to work flexible hours in office, in detention centers and within community (some evenings and weekends)
  • Proficient in use of computers and software applications
  • Proficiency in a second language is an asset
  • Familiarity with youth engagement strategies is an asset
  • COVID vaccinations required

Start Date: ASAP

Hours: 35 hours per week (includes evenings & limited weekends)

Salary Range: $63,108.92- $75,355.35

Please submit a letter of application with resume to:

Email: [email protected]

Central Toronto Youth Services

65 Wellesley St. E., Suite 300, Toronto, ON, M4Y 1G7

Fax: (416) 924-2930

We thank all applicants; however, only candidates selected for an interview will be contacted.

CTYS welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection and hiring process. As employers, we are committed to building organizations that reflect the diversity of our clients and the communities we serve. We encourage applications from racialized, queer and transgender people, and those with lived experiences with mental health challenges.


Manager, Client Services

Full Time Permanent – 35 hours a week

Internal/External Posting

This is an exciting opportunity to join and contribute to a progressive, innovative management team. CTYS is an accredited Children’s Mental Health Centre with a range of services and programs for youth and families across Toronto. The agency is committed to an inclusive, equity based anti-racist framework embedded as a key value in all we do. As a manager you are the key to support our staff, rich team development and most importantly our clients who present with multiple experiences of intersectional trauma, racism and systemic challenges. These services are client centered and flexible and geared for youth and families with a range of mental health needs who may have difficulty accessing traditional office-based services. Youth and family services are provided in person in the office, virtually, in schools and community settings.

You will provide direct support to talented, passionate, dedicated teams of therapists and counselors (12 FTE), who provide mental health support and psychotherapeutic interventions to youth and caregivers. Community Counselling Programs include, intake/ waitlist management, the Priority Access for Students Program, the Community Outreach Program and the School/Community Group Program.

Discover more about our programs and service at www.ctys.org

As employers, we are committed to building intervention and management teams that reflect the diversity of our clients. Candidates who identify with and have experience supporting BIPOC and 2SLGBTQIA+ communities, will be prioritized.

Reporting Relationship:   Director, Client Services & Quality Improvement.

Primary Responsibilities: 

  • Provide direct clinical supervision and staff support.
  • Facilitate regular team meetings and opportunities for team clinical consultation.
  • Support the onboarding, professional development and clinical growth of staff
  • Provide accountability processes to ensure staff manage all administrative responsibilities and expectations.
  • Support staff in navigating acute and emerging client-related crises as needed.
  • Support Anti Oppression, Equity & ABR Management Leadership Initiatives
  • Provide advocacy and structural leverage for staff team, around issues of equity and social justice.
  • Support and sustain values of social/racial justice as central to the work.
  • Provide leadership in maintaining high functioning staff teams and oversee all admin functions pertaining to staff and the programs.
  • Sustain and build positive, collaborative working relationships with communities, mental health care providers & crisis services, hospitals and educational settings.
  • Ensure clinical services are delivered in a manner consistent with all applicable agency policies and procedures and accreditation standards.
  • Participate in the review, development and implementation of new policies, technology, and processes as needed (e.g. for accreditation).
  • Champion and support the movement towards and implementation of measurement based care outcome tools and processes.
  • Provide clinical and/or administrative coverage for other CTYS programs as needed.

Qualifications:

  • A graduate degree (or equivalent) in social work or related helping profession required.
  • Membership in the appropriate professional regulatory body (RSW/ RP) required.
  • Identification with and /or experience supporting BIPOC and 2SLGBTQIA+ communities is an asset.
  • 2 years experience working within the Children’s Mental Health Sector
  • 3 years supervisory experience required.  
  • Management experience is an asset.
  • Demonstrated clinical training, knowledge, and experience in supporting therapists to provide trauma informed, individual and family therapeutic interventions including brief models to youth and their caregivers
  • Experience navigating, strong understanding of, and comfort navigating and advocating within the child welfare, and education systems.
  • Clinical understanding of attachment based therapeutic approaches.
  • Experience supervising/implementing psychoeducational & therapeutic groups for youth.
  • Demonstrated clinical and administrative supervision and case management skills to ensure effective service delivery by staff.
  • Commitment to practice from Anti-Oppression, Equity, ABR and Trauma informed frameworks.
  • Commitment to Evidence Informed Practices.
  • Proficient in the use of computers and familiarity with client database software.
  • Highly organized and detail oriented as well as able to hold ‘the big picture’ in mind.
  • Excellent verbal and written communication skills.
  • Proficiency in French language is an asset.
  • COVID Vaccinations required.
  • Clear vulnerable sector screening required.

Start Date: August 2024

Competitive Salary & Benefit Package includes 15 personal days, 2 additional cultural /religious personal days, 7 educational days, 15 vacation days, as well as extended health, dental and RRSP contributions paid by the employer.  Flexible schedules permit Hybrid work from home days and office-based days.

Please submit a letter of application/cover letter with resume to:  Central Toronto Youth Services, Email:  [email protected]

We thank all applicants; however, only candidates selected for an interview will be contacted.

CTYS welcomes and encourages applications from people with disabilities. Accommodation is available upon request for candidates taking part in all aspects of the selection and hiring process. As employers we are committed to building organizations that reflect the diversity of our clients and the communities we serve. We encourage trans and non-binary people of colour, with disabilities, and/or with lived experience of mental health challenges to apply.


Service Coordinator for Early Intervention for Psychosis Program

CTYS – New Outlook Program

Full Time – 35 hours a week; Permanent Position

(Program Coordinator; Bargaining Unit Position)

Internal/External Posting

Central Toronto Youth Services (CTYS) is a community-based Children’s Mental Health Centre committed to responding to the needs of young people, their families, and the youth-serving community. We provide innovative approaches to the care of youth through advocacy, system navigation, and direct-service programming through case-management and counselling.

Early Intervention in Psychosis Program (EI) within New Outlook at CTYS

The Early Intervention Program is one of 5 New Outlook Programs funded by Ontario Health. The Early Intervention Program (EI) is a community-based counselling and intense case management program that provides up to 3 years of service to young people (14-24) who are experiencing psychosis or exhibiting prodromal symptoms. As a member of the EI team, you will work with clients and their significant others to improve their quality of life and instill hope.

The Service Coordinator role will focus on functioning as a clinician case manager within an interprofessional practice team. In this role, you will be expected to assess, plan, implement and evaluate clinical care utilizing a newly adopted care pathway that is designed to deliver standardized, evidence-based treatments including the delivery of the NAVIGATE Early Intervention Model of Care; in this role you will provide the Individual Resiliency Training (IRT) component of this intervention model. This model provides a framework for mental health assessment, monitors client responses to pharmaceutical and care interventions, with an emphasis on resilience and collaborative care. This position requires a sound knowledge of psycho-social rehabilitation, crisis intervention, addiction issues, severe and persistent mental illness, and an understanding of schizophrenia, primary mood disorders with psychosis, and other presentations of psychosis.

Through the exploration of client experiences of mental health, staff will build relationships and engage both clients and their significant others to access resources and opportunities. EI staff also integrate interventions that are trauma informed, and evidence based and take into consideration ways to prioritize social justice and inclusion.

Intervention is based on a community outreach model – EI staff support clients and caregivers through a blended service model with both community outreach and virtual work (secure online video platforms; secure app text based communication etc.). A flexible work schedule is required to accommodate individual and family schedules in the evenings. For more details, see www.CTYS.org

As employers we are committed to building intervention teams that reflect the diversity of our clients. Priority will be given to applicants that identify with and have experience supporting racialized communities, in particular Black and African Canadian Communities.

Primary Responsibilities:

  • To provide clinical services, informed by Provincial Early Psychosis Intervention Program Standards
  • Utilizing NAVIGATE Early Intervention Model of Care, work collaboratively with youth, and other service providers, as well as parents/caregivers to develop comprehensive and effective service delivery plans for transitional aged youth 14-24 experiencing psychosis or exhibiting prodromal symptoms
  • Learn and integrate NAVIGATE Model of Care – attend consultations and trainings as directed
  • Provide intensive case management supports
  • Work collaboratively with other disciplines and roles as outlined in the NAVIGATE Model of Care
  • Provide client support and psycho-education specific to psychosis and recovery
  • Provide a combination of virtual and in-person services in the office and/or community
  • Provide counselling and therapeutic services, informed by trauma theory, and evidence informed practices including CBT, MI, and recovery frameworks
  • Within above approaches, integrate knowledge of anti-oppression/anti-racism frameworks
  • Assist youth in identifying and acquiring the skills needed to meet their goals
  • Support advocacy and resource brokerage
  • Facilitate access to resources such as psychiatry, housing, substance abuse programs, crisis response services etc. and to provide crisis response/safety planning as necessary
  • As required, work with families from diverse cultures, utilizing interpreters as needed
  • To fulfill the above mentioned responsibilities in a flexible manner which may include some evening work
  • Participate in team, staff, and supervision meetings
  • Maintain all records and reports as required by the CTYS policies and procedures
  • Other duties as assigned

Qualifications:

  • BIPOC Identification, member of Black/A.C community prioritized
  • MSW or equivalent education and experience
  • Membership in Regulated Health College (R.P./RSW)
  • Demonstrated experience working from an anti-oppressive framework with youth and families from diverse ethno-cultural and socio-economic backgrounds including youth with diverse intellectual abilities and racialized communities
  • Minimum of 3 years’ experience in a mental health setting
  • Knowledge of appropriate therapeutic approaches & interventions; practice of holistic and recovery & wellness frameworks
  • Experience with and understanding of youth with psychosis
  • Knowledge of NAVIGATE Early Intervention Model of Care
  • Knowledge of Provincial Early Psychosis Intervention Program Standards
  • Excellent assessment, formulation and case planning skills utilizing a strengths based approach
  • Strong interpersonal skills and ability to build rapport with youth and their families with creative & innovative outreach approaches
  • Experience working from a community outreach model
  • Ability to work independently and as part of a team
  • Knowledge of local community resources to support youth and families
  • Excellent verbal and written communication skills
  • French language an asset
  • Valid Ontario driver’s license and use of a car is an asset (due to outreach nature of position)
  • COVID Vaccinations

Start Date: July 2024

Salary Range: $63,108.92-75,355.35

Positions Available: 1

Please submit a letter of application with resume to:

Central Toronto Youth Services
65 Wellesley St. E., Suite 300, Toronto, ON, M4Y 1G7
Fax: (416) 924-2930
Email: [email protected]

We thank all applicants; however, only candidates selected for an interview will be contacted.

CTYS welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection and hiring process. As employers we are committed to building organizations that reflect the diversity of our clients and the communities we serve. We encourage people of colour, queer people, trans people, people with disabilities and people with lived experience of mental health challenges to apply.


YOUTH JUSTICE MENTAL HEALTH ACCESS

Family Focused Outreach Therapist

(Full Time Bargaining Unit Position at CTYS)

Internal/External Posting

Youth Justice Mental Health ACCESS Program at CTYS

The Youth Justice Mental Health ACCESS Program is a collaboration between CTYS and Turning Point Youth Services (TPYS) to provide mental health assessments and brief treatment, to youth and their families involved with the youth justice system. The YJ MH ACCESS Team supports youth in conflict with
the law and their families. The Family Therapist will focus specifically on the engagement of family to improve family functioning by affecting change in the family system. Many of our youth justice clients are being referred to services after a family breakdown has occurred and the youth find themselves
without the family support that can be a positive factor in their reintegration. The family focused intervention would be based on a community outreach model. A flexible work schedule and approach is required to ensure service accessibility including some evening work, and community/ client home/virtual service delivery. For more details, see www.CTYS.org

As employers we are committed to building intervention and management teams that reflect the diversity of our clients. Priority will be given to qualified applicants who identify with and have experience supporting BIPOC communities.

Responsibilities:
– Engage youth and family in counselling by working with parent(s), guardians, identified family members and/or young person jointly and individually as referred by Toronto probation services, mental health court workers and collaborative agency partners
– To work effectively with mental health collaborative partners, youth , parents, probation services and other workers who are part of the youth’s team
– Work collaboratively with youth and parents to develop individualized assessment and effective service delivery plans using strengths based family systems approach. Interventions may:
 Address relational and communication issues within family
 Support parents to develop parenting skills and competency
 Provide psychoeducation for parents
 Support parents to address individual and systemic issues in order to build stability and support for youth
 Work with parents to address challenges and develop skills in systems navigation
– To transition youth and families to community based services and other resources when required
– Participate in program and evaluation development
– Ensure that all reporting and documentation meets requirements and are completed in a timely manner
– Participate in supervision, program meetings, all-staff meetings, clinical consultations, peer consultations, committee/partnership meetings and professional development as required

Qualifications:
– Demonstrated experience working from an anti-oppressive framework with youth and families from diverse ethno-cultural and socio-economic backgrounds including youth with diverse intellectual abilities and racialized communities
– A graduate degree in counselling, Social Work or related helping profession
– Membership in the appropriate professional regulatory body
– Minimum three years experience working in children’s mental health
– Experience working with families from a community outreach model
– Experience working with trauma informed, resiliency and strength based approaches
– Experience working with youth who are involved with the Youth Justice system
– Demonstrated ability to work collaboratively and effectively with the youth justice system and collateral service providers
– Strong interpersonal skills and ability to build rapport and engage marginalized youth and their families
– Knowledge of program development and evaluation is an asset
– A valid Ontario driver’s license and daily access to a vehicle

Salary Range: $63,108.92-75,355.35

Start Date: ASAP

Please submit a letter of application with resume to:

Central Toronto Youth Services
65 Wellesley St. E., Suite 300, Toronto, ON, M4Y 1G7
Fax: (416) 924-2930
Email: [email protected]

We thank all applicants; however, only candidates selected for an interview will be contacted.

CTYS welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection and hiring process. As employers, we are committed to building organizations that reflect the diversity of our clients and the communities we serve. We encourage applications from racialized, queer and transgender people, and those with lived experiences with mental health challenges.


YOUTH JUSTICE MENTAL HEALTH ACCESS

Substance Use and Concurrent Disorder Specialist

Full Time – 35 hours a week; Permanent Position

(Youth Support Worker; Bargaining Unit position)

Internal/External Posting

Central Toronto Youth Services (CTYS) is an accredited Children’s Mental Health Centre with a range of services and programs for youth and families across Toronto. These services are client-centered and flexible, geared for youth and families with a range of mental health needs who may have difficulty accessing traditional office-based services.

Youth Justice Mental Health ACCESS Program at CTYS

The Youth Justice Mental Health ACCESS Program is a collaboration between CTYS and Turning Point Youth Services (TPYS) to provide mental health assessments and brief treatment, to youth and their families involved with the youth justice system. The YJ MH ACCESS Team supports youth and their families serving youth justice community orders and/ or youth in open custody, open detention and closed custody settings. As the Substance Use and Concurrent Disorder Specialist, you will provide staff training and team consultations, as well as, direct service to clients including; supporting the development of client assessments, developing and implementing treatment plans and supporting harm reduction strategies. A flexible work schedule and approach is required to ensure service accessibility including some evening work, and community/ client home/ virtual service delivery. For more details, see www.CTYS.org

As employers we are committed to building intervention and management teams that reflect the diversity of our clients. Priority will be given to qualified applicants who identify with and have experience supporting BIPOC communities.

Primary Responsibilities:
– Provide assessment and brief service intervention with youth
– Develop and implement individualized treatment plans with a harm reduction lens and within an anti oppression, anti-racism and equity framework
– Provide flexible outreach services to ensure accessibility for youth and families
– Provide support, referrals, education and resource navigation
– Develop and implement individual and group workshops on substance use, mental health and wellness for youth in closed custody facilities
– Co-facilitate clinical conversations for open custody/ detention facilities and other programs using a trauma informed lens to help stakeholders understand the connection between mental health and substance use, the behaviours of youth in this context and to inform plans to best support youth in these facilities
– Provide ongoing consultation for Youth Justice Workers on substance use and concurrent disorders
– Participate in team clinical consultations, team meetings and supervision meetings
– Maintain all records and reports in accordance with CTYS policies and procedures, legislation and accreditation standards
– Participate in agency committees, special events or community activities when determined appropriate in consultation with the Program Manager
– Ensure that all reporting and documentation meets requirements and are completed in a timely manner
– Participate in supervision, program meetings, all-staff meetings, clinical consultations, peer consultations, committee/partnership meetings and professional development, as required

Qualifications:
– An MSW or equivalent education and experience preferred
– Addiction Studies Certificate is an asset
– Membership (or eligibility) in the appropriate professional regulatory body
– Minimum 2 years’ experience working with youth and addictions
– Demonstrated experience working with youth in the area of harm reduction
– Experience working with concurrent disorders
– Experience facilitating youth groups is an asset
– Experience working with youth involved with the youth justice system
– Demonstrated ability to work collaboratively and effectively with the youth justice system and collateral service providers
– Experience in strength based mental health assessments, brief intervention modalities, CBT & Motivational Interviewing
– Strong interpersonal skills and ability to build rapport with marginalized youth
– Practice from an Anti-Oppression and Evidence Informed Framework
– Knowledge of program development and evaluation is an asset
– French language proficiency is an asset
– A valid Ontario driver’s license and daily access to a vehicle required
– Experience supporting virtual services is an asset
– Proficient in the use of computers and familiarity with client data base software
– Excellent verbal and written communication skills
– Proof of full Covid-19 vaccinations (2 doses) required
– Clear Vulnerable Sector Screening Check required

Salary Range: $63,108.92-$75,355.35

Start Date: ASAP

Competitive Benefits Package:
– Generous Paid Time Off Entitlements (including Vacation, Personal Leave, Professional Development)
– Excellent Extended Health and Dental Benefits Plan
– Participation in Defined Pension Plan (DPP)
– Employer Paid Contributions to Group Retirement Savings Plan (GRSP)

Please submit a letter of application with resume to:

Central Toronto Youth Services
65 Wellesley St. E., Suite 300, Toronto, ON, M4Y 1G7
Fax: (416) 924-2930
Email: [email protected]

We thank all applicants; however, only candidates selected for an interview will be contacted. CTYS welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection and hiring process. As employers we are committed to building organizations that reflect the diversity of our clients and the communities we serve. We encourage people of colour, queer people, trans people, people with disabilities and people with lived experience of mental health challenges to apply.