Careers

Youth and Family Counsellor – Pride & Prejudice Program

2 positions – 1 – Permanent Full Time 35 hours a week (1.0 FTE)

1 – Permanent Full Time 28 hours a week (0.8 FTE)

Union: OPSEU Bargaining Unit

Internal/External Posting

Reporting Relationship: Manager – Client Services Pride & Prejudice Program

Central Toronto Youth Services (CTYS) is an accredited Children’s Mental Health Centre with a range of services and programs for youth and families across Toronto. These services are client-centered and flexible, geared for youth and families with a range of mental health needs who may have difficulty accessing traditional office-based services. Discover more about our programs and services at www.ctys.org. 

Central Toronto Youth Services (CTYS) is seeking a Youth and Family Counsellor to join our Pride and Prejudice team. The Pride & Prejudice Program specifically supports youth aged 12-24 exploring sexual and gender identity, coming out, interpersonal conflicts, experiences of trauma and mental health challenges. This position will be primarily responsible for providing individual, group, and family counselling to 2SLGBTQIA+   youth and their families.

As employers we are committed to building intervention and teams that reflect the diversity of our clients. Priority will be given to applicants that identify and have experience supporting BIPOC, transgender and non-binary communities.

PRIMARY RESPONSIBILITIES

Provide individual, group, and family therapy (or family work).
Provide time-limited (6-18 months) therapy services that are informed by trauma, attachment, and family systems theories using affirming gender and sexuality counselling approaches.
Provide flexible services that ensure accessibility for youth and families including after school appointments plus two evenings a week
Work collaboratively with youth, parents, school personnel and other service providers
Develop individualized and effective service delivery plans using a strength based and youth and family engagement perspective.
Provide limited case management support for transitions to community services.
Complete documentation and clinical reports in a timely manner
Participate on internal CTYS or external 2SLGBTQIA+ committees

QUALIFICATIONS

Graduate degree in social work, counselling, psychotherapy or relevant degree and/or equivalent professional education and/or experience
Minimum two years’ experience working in Children’s Mental Health setting
Membership with a professional regulatory body permitted to practice psychotherapy in Ontario (OCSWSSW, CRPO)
Membership in and identification with 2SLGBTQIA+ (priority given to membership in the Trans, non-binary and BIPOC communities)
Comprehensive knowledge of the issues, needs and Toronto resources for 2SLGBTQIA+ youth
Expertise in working with Trans, non-binary and gender questioning youth
Knowledge of and commitment to practice from an anti-racist and anti-oppression framework
Knowledge of and commitment to evidence informed practice
Experience supporting family members of transgender and non-binary youth, individually & in group
Experience in assessment, counselling and case coordination with 2SLGBTQIA+ youth experiencing serious mental health challenges
Experience in providing trauma informed and family systems interventions and crisis support/safety planning
Strong communication and computer technology skills
Strong interpersonal skills and ability to build rapport with youth and their families
Must be available to work two evenings per week
Clear Vulnerable Sector Screening Check required
Proficiency in French and/or another language is an asset

Start Date:       March 2026

COMPETITIVE SALARY & BENEFIT PACKAGE INCLUDES

17personal days,7 educational days, 15 vacation days in the first year of employment, 1 Float Day
Extremely generous (100% employer paid) extended health, dental and group benefits
3% employer matched contribution into a Select Defined Pension Plan
2.5% – Employer paid Group Retirement Savings Plan in your name
Flexible schedules permit Hybrid work from home days and office-based days.
Salary Range:        $ 66,463.16 – $79,360.49 (1 FTE) $53, 170.52 – $63,488.39 (0.8 FTE)

APPLICATION INSTRUCTIONS:
Please submit your cover letter and chronological resume via email to:
Central Toronto Youth Services
E-mail: [email protected]
We thank all interested parties but only those selected for an interview will be contacted.

EQUITY AND INCLUSION:
We acknowledge that Central Toronto Youth Services is situated on the unceded lands and territories of the Anishinaabeg, Haudenosaunee, the Chippewa, the Mississauga’s of the Credit, the Wendat Peoples, and is now home to many diverse nations. We also acknowledge that Toronto is covered by Treaty 13 signed with the Mississauga’s of the Credit. We respectfully recognize the presence of Indigenous peoples, both in the past and present, as we commit to action, education, meaningful dialogue and necessary change.

As an employer, we are dedicated to cultivating an inclusive workplace and building intervention and management teams that reflect the diversity of our clients and the communities we serve. We actively seek to attract, develop, and retain talent from diverse backgrounds, including but not limited to racialized individuals, 2SLGBTQ+ individuals, persons with disabilities, and those from various socio-economic backgrounds. We strive to cultivate an inclusive culture that eliminates barriers, advances of equity, and supports the success and well-being of all employees.

ACCOMMODATION:
CTYS is committed to creating an accessible and inclusive organization. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code (OHRC), CTYS will provide accommodations throughout the recruitment and selection process to applicants with disabilities. During any stage of the recruitment process, please notify [email protected] of the nature of any accommodation(s) you may require. Any information received relating to accommodation measures will be addressed confidentially.

Executive Director

Central Toronto Youth Services

Location: 65 Wellesley St. E., Suite 300, Toronto

Founded in 1973, Central Toronto Youth Services (CTYS) is an accredited Children’s Mental Health Centre serving Toronto’s most vulnerable youth. For over 50 years, CTYS has provided evidence-informed mental health services to at-risk youth aged 12 to 24 and their families, helping them resolve psychological and social challenges. With a reputation for service excellence, CTYS delivers accessible mental health care, funded by the Province of Ontario through the Ministry of Children, Community and Social Services and the Ministry of Health. From its downtown Toronto office at 65 Wellesley Street East, CTYS offers equitable, community-based programs that support young people in navigating difficult circumstances and building healthier futures.

At an exciting time in the organization’s evolution, the Board seeks a collaborative leader for the role of Executive Director. The successful candidate will generate opportunities to build upon CTYS’s momentum and excellent reputation as a strong, resilient and sustainable organization, helping expand its impact. Reporting to the Board of Directors, the ED is responsible for the strategic leadership, team development, and successful management of the organization.

As the ideal candidate, you are a systems thinker with exceptional communication and listening skills and a passion for CTYS’s mission. You will develop productive relationships with diverse stakeholders including the Board, staff, lead agency and community partners, government representatives, and other service providers locally and across Ontario. With well-developed business awareness, financial management, and analytical skills, you have a strong track record of managing and supporting a dedicated team, and a proven track record of championing diversity, equity, and inclusion. You will draw upon your strong emotional intelligence, humility, and political acumen in furtherance of CTYS’s work.

You bring 7-10 years of progressive management experience, with non-profit leadership experience strongly preferred. An understanding of the child and youth mental health sector in Ontario, along with familiarity with mental health challenges facing youth is preferred. Candidates with transferable experience from sectors such as youth justice, child welfare, child and youth developmental services, adult mental health etc., including those who have experience leading through an amalgamation are also encouraged to apply. Post-secondary education in a relevant discipline (or equivalent experience) is required; a graduate degree is preferred. This position is based in Toronto, Ontario. This role has a target hiring salary of $150,000 to $165,000, commensurate with experience, along with a comprehensive benefits package.

If you share a passion for empowering youth and young adults to thrive, consider lending your leadership skills and experience to this rewarding and high impact role. For more information on this exceptional opportunity, or to submit your application in confidence, please email: [email protected]

CTYS is committed to equity, diversity and inclusion. We encourage applicants from diverse backgrounds. We welcome applications from members of equity-deserving groups, including people of colour, Indigenous peoples, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities. Accommodation will be provided in all parts of the hiring process as required. Applicants are encouraged to make their needs known in advance.

Manager, Client Services

Full-time, Permanent Position (35 hrs./week)

Internal/External Posting

This is an exciting opportunity to join and contribute to a progressive, innovative management team. CTYS is an accredited Children’s Mental Health Centre with a range of services and programs for youth and families across Toronto. The agency is committed to an inclusive, equity based anti-racist framework embedded as a key value in all we do. As a manager you are the key to support our staff, rich team development and most importantly our clients who present with multiple experiences of intersectional trauma, racism and systemic challenges. These services are client centered and flexible and geared for youth and families with a range of mental health needs who may have difficulty accessing traditional office-based services. Youth and family services are provided in person in the office, virtually, in schools and community settings. You will provide direct support to talented, passionate, dedicated teams of therapists and counselors (12 FTE), who provide mental health support and psychotherapeutic interventions to youth and caregivers.
Community Counselling Programs include, intake/ waitlist management, the Priority Access for Students Program, the Community Outreach Program and the School/Community Group Program. Discover more about our programs and service at www.ctys.org
As employers, we are committed to building intervention and management teams that reflect the diversity of our clients. Candidates who identify with and have experience supporting BIPOC and 2SLGBTQIA+ communities, will be prioritized.

Reporting Relationship: Managing Director, Service Excellence and Equity.

Primary Responsibilities:

Provide direct clinical supervision and staff support.
Facilitate regular team meetings and opportunities for team clinical consultation.
Support the onboarding, professional development and clinical growth of staff
Provide accountability processes to ensure staff manage all administrative responsibilities and expectations.
Support staff in navigating acute and emerging client-related crises as needed.
Support Anti Oppression, Equity & ABR Management Leadership Initiatives
Provide advocacy and structural leverage for staff team, around issues of equity and social justice.
Support and sustain values of social/racial justice as central to the work.
Provide leadership in maintaining high functioning staff teams and oversee all admin functions pertaining to staff
and the programs.
Sustain and build positive, collaborative working relationships with communities, mental health care providers &
crisis services, hospitals and educational settings.
Ensure clinical services are delivered in a manner consistent with all applicable agency policies and procedures and
accreditation standards.
Participate in the review, development and implementation of new policies, technology, and processes as needed
(e.g. for accreditation).
Champion and support the movement towards and implementation of measurement based care outcome tools and processes.
Provide clinical and/or administrative coverage for other CTYS programs as needed.

Qualifications:

A graduate degree (or equivalent) in social work or related helping profession required.
Membership in the appropriate professional regulatory body (RSW/ RP) required.
Identification with and /or experience supporting BIPOC and 2SLGBTQIA+ communities is an asset.
2 years experience working within the Children’s Mental Health Sector
3 years supervisory experience required.
Management experience is an asset.
Demonstrated clinical training, knowledge, and experience in supporting therapists to provide trauma informed, individual and family
therapeutic interventions including brief models to youth and their caregivers
Experience navigating, strong understanding of, and comfort navigating and advocating within the child welfare, and education systems.
Clinical understanding of attachment based therapeutic approaches.
Experience supervising/implementing psychoeducational & therapeutic groups for youth.
Demonstrated clinical and administrative supervision and case management skills to ensure effective service delivery by staff.
Commitment to practice from Anti-Oppression, Equity, ABR and Trauma informed frameworks.
Commitment to Evidence Informed Practices.
Proficient in the use of computers and familiarity with client database software.
Highly organized and detail oriented as well as able to hold ‘the big picture’ in mind.
Excellent verbal and written communication skills.
Proficiency in French language is an asset.
COVID Vaccinations required.
Clear vulnerable sector screening required.

Start Date: February 2026

Competitive Salary & Benefit Package includes 15 personal days, 2 additional cultural /religious personal days, 7 educational days, 15 vacation days, as well as extended health, dental and RRSP contributions paid by the employer. Flexible schedules permit Hybrid work from home days and office-based days.
Please submit a letter of application with resume by December 21, 2025: Central Toronto Youth Services, E-mail: [email protected]
We thank all applicants; however, only candidates selected for an interview will be contacted.

CTYS welcomes and encourages applications from people with disabilities. Accommodation is available upon request for candidates taking part in all aspects of the selection and hiring process. As employers we are committed to building organizations that reflect the diversity of our clients and the communities we serve. We encourage trans and non-binary people of color, with disabilities, and/or with lived experience of mental health challenges to apply.